TARUN BATRA
Operation Executive
Dehradun
Summary
To work with a reputed organization with loyalty and determination and to enhance my skills through hard work and to become an asset for any organization.
- Capable of coordinating all the programs.
- Maintaining the data of documentary records and keeping proper communication with staff.
- Highly self-motivated and goal-oriented professional.
- Ability to follow through with projects from inception to completion.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Sr. Support Specialist
In-trust Management Pvt. Ltd
Dehradun
03.2015 - 02.2020
- Primarily role involved provided health insurance for Expert Quotes clients with maximum benefits.
- Took care of reconciliation of invoices provided by Health Insurance providers/carriers.
- Direct & day to day co-ordination with insurance companies for their offering rates and benefits for clients.
- Responsible for Creating presentations and Excel reports for educating and reflecting maximized benefits for a client, enabling him to choose the best insurance plan out of assorted options available.
- Responsible to prepare benefits reports and quotations in excel for the clients and carriers.
Desk Based Business Manager
Tech Mahindra Ltd
Noida
11.2011 - 01.2015
- HR Spoc for Deutsche Bank contract India and UK (United Kingdom) regarding new hire’s background verification for an employee
- Involved in Managerial Information (MI) Reporting for Deutsche Bank contract.
- Handled and maintained the records for all Joiners and Leavers of Deutsche Bank (Global) contract.
- Involved to allocate Token Id’s and SharePoint’s access to the respective tools.
- As a Sr.Associate always ready to provide resolution and help related with reporting, Deutsche Bank access management, people allocation and Background Verification of Staff.
Backend Associates
Communication Solution (Group of US Verizon)
Dehradun
01.2011 - 10.2011
- Handled the sales representative commissions and corporate office issues.
- Resolved all the queries, complaints and E-mail to provide timely responses and report to the client state side regarding their policies, getting inbound calls from customer side and provide timely responses.
- Handled reconciliation of invoices for resolving the payment related issues.
- Involved in Chargeback’s reports for Verizon whether they are the valid chargeback’s or not.
- Involved in distribution of all the reports to the appropriate locations and departments in an accurate and timely manner.
Data Analyst
Rudraksh Pvt. Ltd
Dehradun
01.2009 - 12.2010
- Worked with Rudrakash Pvt Ltd as a Data Analyst.
- In this company my role was to looked incomplete records of the customers over the system using NDB (Network Database) tool and updates the records from different references.
- Maintained and update the records of new applicants.
Education
Bachelor of Arts - Arts
D.B.S (PG) College
Dehradun 01.2006 - 12.2008
12th - Arts
Kendriya Vidyalaya Ordinance Factory School
Dehradun 01.2005 - 12.2005
10th - All Subjects
Kendriya Vidyalaya Ordinance Factory School
Dehradun 01.2003 - 12.2003
Skills
Ms-Office (Word, Excel, Power Point), EQMS, Share Points, Wunderlist, Health Connect, ZOOM, Monday Tool
Knowledge of how to apply Pancard/ Aadhar Card / Passport Online
Knowledge of how to make Creative’s and Events for Social MediaKnowledge of ID Cards/ Online Payment/ Tour PackagesKnowledge of Facebook Page/ Instagram / You Tube Channel / Twitter Account etcOperational Support
Certification
Passport No. J8600712
Additional Information
- Received ‘Pat on the Back’ award by Tech Mahindra Ltd.
- Received many ‘Rising Star of the Month’ and Cookies Awards.
- Received Mahindra 'Rise" Award by TechMahindra in 2014.
- Received many ‘Star Performance' of the Month Award.
- Second runner-up in Gulf Autocross (2004).
Timeline
Sr. Support Specialist
In-trust Management Pvt. Ltd
03.2015 - 02.2020
Desk Based Business Manager
Tech Mahindra Ltd
11.2011 - 01.2015
Backend Associates
Communication Solution (Group of US Verizon)
01.2011 - 10.2011
Data Analyst
Rudraksh Pvt. Ltd
01.2009 - 12.2010
Bachelor of Arts - Arts
D.B.S (PG) College
01.2006 - 12.2008
12th - Arts
Kendriya Vidyalaya Ordinance Factory School
01.2005 - 12.2005
10th - All Subjects
Kendriya Vidyalaya Ordinance Factory School
01.2003 - 12.2003