Tarun Dutta
Service Desk Specialist
Noida
Summary
Analytical graduate student with hands-on experience in finance, accounting, and business management. Strong problem-solving and communication skills, enhanced through technical support roles in high-pressure IT environments. Committed to leveraging knowledge and skills to drive team success and contribute to organizational growth in an entry-level position.
Overview
1
1
year of professional experience
4
4
Certifications
3
3
Languages
Work History
Service Desk Specialist
Signant Health
Noida
07.2025 - Current
- Provided technical support for software applications, addressing user inquiries effectively.
- Assisted in troubleshooting hardware and software issues, enhancing user experience.
- Collaborated with team members to document and resolve service desk incidents promptly.
- Enhanced team productivity by effectively delegating tasks and managing workload distribution.
- Facilitated training sessions for end-users on new software functionalities and features.
- Collaborated with IT teams to escalate complex issues, improving overall service efficiency and response times.
Education
Bachelor of Commerce - Commerce
Professor Rajenrdra Singh University
Prayagraj, India04-2021
Intermediate - Commerce
BBS International School
Prayagraj, India04-2019
Highschool -
BBS International School
Prayagraj, India 04.2001 -
Skills
Communication and analysis
Workload management and Technical support
Problem Solving and Time management
Conflict Resolution and Group management
Accomplishments
- Silver Medal – Allahabad State University (2024): Awarded for excellence in academics.
- Strong public speaking and stage presence (demonstrated by winning Mr. Fresher in KCC, 2022
- Winner of Local sub-division chess tournament (2022)
- Winner of multiple Olympiads – School Level in subjects (science and general knowledge)
Certification
Generative AI for Beginners – Simplelearn April 1,2025
Timeline
Service Desk Specialist
Signant Health
07.2025 - Current
Highschool -
BBS International School
04.2001 -
Bachelor of Commerce - Commerce
Professor Rajenrdra Singh University
Intermediate - Commerce
BBS International School
Hobbies
Playing Chess and Football
Online Competitive Valorant player
Travelling and exploring places usually mountain and valley treks