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Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dynamic Senior Customer Care Executive at Niva Bupa, adept at data analysis and project management. Enhanced service quality through strategic action plans derived from customer feedback, driving significant improvements in client satisfaction. Skilled in creative writing and customer service, consistently anticipating needs and delivering exceptional support.

Highly accomplished and communicative Customer Service Professional with 4+ years of progressive experience specializing in high-volume inquiry resolution, account retention, and proactive product promotion. Expertise in utilizing CRM systems (including Fincale), leveraging data analysis for process improvement, and leading customer support initiatives across multiple time zones. Dedicated to maximizing customer satisfaction and contributing to organizational success through outstanding active listening and technical support skills.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Seasoned professional with a proven track record at Cognizant Technologies Solutions, adept in data analytics and Microsoft Office, showcasing exceptional multi-tasking and people skills. Excelled in leveraging data for strategic decision-making, enhancing data quality, and fostering team collaboration. Achieved significant improvements in project outcomes by prioritizing adaptability and critical thinking.

Tarun Kumar Kannoujia

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Senior customer care executive (Chat Process)

Research Analyst

Intern Web developer

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Master of Computer Applications - MCA -

Bachelor of Computer Applications - BCA - undefined

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Senior customer care executive (Chat Process)

Research Analyst

Intern Web developer

Master of Computer Applications - MCA -

Bachelor of Computer Applications - BCA - undefined

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