Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Taruni Srivastava

Analyst
Lucknow

Summary

An Information Technology graduate, having a quant-driven approach to solving problems with business understanding and IT skills. Being experienced in Auditing focused on improving business compliance, workflow, and processes through detailed audits and optimization recommendations. Also, I have a successful track record of fully evaluating information, structures, and procedures and initiating corrective actions.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Audit Analyst

Incisive Infotech Pvt. Ltd
Lucknow
03.2023 - Current
  • Support the organisation in optimizing its financial transactions and systems
  • Strengthen and grow relationships with vendors and suppliers through timely payments
  • Assist in streamlining and improving the accounts payable process
  • Keep track of credits owed to the company and ensure all credits are properly applied to vendor payments
  • Reconcile payable reports each month to confirm that all amounts paid were accurate

Senior Executive

iEnergiser
Noida
06.2021 - 03.2022
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies
  • Streamlined operations to maximize business efficiency and profits
  • Monitor player behavior within the game and game forums to ensure compliance with game rules and community standards
  • Providing technical assistance to resolv disputes
  • Work closely with other members of the team to identify and address issues that impact customer experience & satisfaction

Customer Service Associate

Tech Mahindra
Noida
09.2019 - 07.2020


  • Worked for the client who is one of the top food delivering platforms used in India in terms of MAU/DAU
  • Understood customer pain points and maintain customer satisfaction ratings based on predefined metrics
  • Helped to keep accurate records of customer interactions, transactions, comments, and complaint
  • Answered customer queries and concerns through phone, email, chat or any other communication channel provided
  • Educated customers with product & service related information

Education

B.Tech - Information Technology

Raj Kumar Goel Institute of Technology
Ghaziabad
08.2015 - 07.2019

Skills

    Data Analysis

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Certification

Udemy: "Ultimate SQL Bootcamp: Zero to Hero"

Timeline

Audit Analyst

Incisive Infotech Pvt. Ltd
03.2023 - Current

Senior Executive

iEnergiser
06.2021 - 03.2022

Customer Service Associate

Tech Mahindra
09.2019 - 07.2020

B.Tech - Information Technology

Raj Kumar Goel Institute of Technology
08.2015 - 07.2019

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