Tarun Kumar Mondal
Summary
Proven F&B Associate at Tree Of Life Resort & Spa, adept in food safety and guest relations, significantly contributed to event success and operational efficiency. Skilled in upselling and sanitation standards, consistently exceeded performance goals. Demonstrated adaptability and teamwork, enhancing customer satisfaction and service quality.
Overview
2
2
years of professional experience
Work History
F&B Associate
Tree Of Life Resort & Spa
Banaras, UP, India
01.2023 - 04.2024
- Collaborated with team members to ensure smooth operations during peak service hours.
- Contributed to successful events by setting up banquet spaces and executing proper service techniques.
- Consistently met or exceeded performance goals set forth by management regarding sales targets, labor costs, and other key metrics.
- Demonstrated adaptability through cross-training in various F&B roles, including server, bartender, and host/hostess positions.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Processed payments and provided receipts to establish proof of transaction.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Processed customer payments and balanced cash drawers.
- Adjusted food preparation methods in accordance with customer requests.
O.J.T (F&B Service)
Tree Of Life Resort & SPA
Banaras, UP, India
01.2022 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Krishnadebpur High School (WBCHSE)
Krishnadebpur, WB06.2017
Madhyamik - Secondary Education
Krishnadebpur High School (WBBSE)
Krishnadebpur, WB05.2015
Skills
- Food safety knowledge
- Flexible scheduling
- Food preparation assistance
- Guest Relations
- Sanitation Standards Compliance
- Upselling strategies
- Guest Services
- Sanitation Standards
- Food presentation
- Food Production
- Order Management
- Money Handling
- Safe Food Handling
- Sanitation Guidelines
- Payment Processing
- Service prioritization
- Upselling
- Menu Memorization
- Bill computation
- Food inspection
Languages
English
Beginner (A1)
Bengali
Advanced (C1)
Hindi
Intermediate (B1)
Personal Dossier
Date of Birth- 08-01-1998
Nationality- Indian
Marital Status- Married
Passport No. Y8106727
Expiry 22-08-2033
Timeline
F&B Associate
Tree Of Life Resort & Spa
01.2023 - 04.2024
O.J.T (F&B Service)
Tree Of Life Resort & SPA
01.2022 - 01.2023
High School Diploma -
Krishnadebpur High School (WBCHSE)
Madhyamik - Secondary Education
Krishnadebpur High School (WBBSE)