TAUSEEF SHAIKH
Mumbai,Maharashtra
Summary
Highly skilled SAM (Software Asset Management) professional with expertise in Snow License Manager Tool ,IBM ILMT Tool, ServiceNow,Flexera. Seeking a challenging role to utilize my SAM tool implementation skills, project management experience, and SAM process auditing abilities.
Overview
9
9
years of professional experience
8
8
Certification
Work history
Software Asset Manager
Ernst & Young
Mumbai
10.2023 - Current
- To help organizations manage software licenses efficiently, avoiding overspending on unnecessary licenses or penalties due to non-compliance
- Compliance and Risk Management ensure that organizations are compliant with software licensing agreements, reducing the risk of legal consequences and financial penalties for using unlicensed software
- Identify and mitigate security risks associated with outdated or unauthorized software, ensuring that all software is up-to-date with the latest security patches and versions
- Efficient Resource Allocation By tracking software usage and requirements, Enable organizations to allocate resources effectively, ensuring that software is available where and when it's needed without over-provisioning
- To help and streamline software deployment and management processes, reducing downtime caused by software-related issues and ensuring that employees have access to the tools they need to perform their tasks efficiently
- Vendor Management, Planning organizations to negotiate better software licensing agreements and optimize vendor management strategies
- Future Planning SAM data for forecasting and strategic planning, helping organizations make informed decisions about future software investments and upgrades
- Overall, essential for optimizing costs, ensuring compliance, enhancing security, and improving overall operational efficiency within organizations.
Deputy Technical Specialist
Hexaware Technologies Limited
Mumbai
05.2022 - 10.2023
- Monitoring the status of Snow application services and taking necessary actions Data update and inventory file management Analysing inventory files and checking agent inventory Handling troubleshooting calls and supporting internal team members
- Monitoring AD discovery status, software recognition service, and API calls Providing access and support for Snow License Manager web portal Tracking and reporting Snow-related issues and updates Monitoring the status of all the Snow application services and act if anything is in down state
- Inventory Server Snow License Manager Server SIM Connectors Automation Platform Monitoring the status of the Snow Database Drive Space Check On Snow Production SQL Server / Non-Production SQL Server Snow Inventory Server / Snow License Manager Server Data Update Job (DUJ) monitoring on Production and Non-Production Movement of inventory files (Snowpack files) on Production environment and from Prod to UAT environment for Data quality in Snow Indexing Job status check for Snow Inventory & Snow License Manager Database Analysis of Snow Agent Inventory files (Snowpack) for ex any large files are getting in to investigate from which mac Check the status and monitor the inventory snowpacks files are receiving on Snow Gateway Server and it should not be down or in unavailable state
- Handling client request of trouble shooting calls Sharing of Blacklisted Application Data with Client Sharing of Old Snow agents Data with Client Validation and Updating of Snow Dashboard to Client Monitoring of API calls Analysis of the non-reported snow machines in Snow Inventory Server based on their last heartbeat status
- Schedule the reports in snow as per required by WK Fetch the Large reports from Snow SQL database as per requested
- Monitoring of Snow License Manager Server CPU utilization and acting if it is 100 % consumed Vcenter Integration in Snow to get Host guest Mapping of servers in snow Monitoring of all Snow Servers are up and in running state for ex if any reboot has been done if done need to investigate why it happened any updates or patches applied by s team
- Snow License Manager, Snow Inventory server, Snow Gateway server, and snow integration Manger Update Snow inventory agents update through snow admin console Snow Scripts and Snow configurations files adaptation or deletion through Snow console Raise a snow support case when required monitor and follow up for the resolution till closure
- Validate the Oracle OMO Instance count on both Production and Non-Production environment
- Validation of Service now cases raised by client for snow issues and provide resolution to all their queries and conc Support Internal Hexaware team for their queries and concerns related to snow for ex agent not reporting, application not showing in snow, application bundling, application removed from machine as installed flag etc
- Monitoring AD Discovery Status in snow (validation of data) Software Recognition Service (SRS) update Status Snow API Calls Tracking (for ex are they making API calls in the windows time frame allocated to them) SLM Users Tracking Providing Snow License Manger web portal access to users as per requested and approved by Client
- Daily Tracking of Issues with Snow related and updating in WK snow Dashboard
- Monitoring of Snow License count
- (For ex whether we are in control of licenses which we purchased) Monitoring status of the customized report We have configured customized reports for ITO & EAM and configured of reports in specified SFTP location Troubleshooting Dynamic inventory tagging issues Managing & Troubleshooting Oracle Database, Java, Middleware products Inventory Validation and monitoring of Datacentre reports for missing snow agents on Vms Validation and monitoring of assets which are in Non inventoried state for ex snow agent is installed but partially re ALL ongoing activities related to Snow needs to be updated in Snow dashboard
- Research on Snow products new release changes corrections and enhancements Provide support and training to juniors whenever they required any help while performing any Task Initiate update forceful scan from the backend snow admin console for the Non inventoried systems in snow.
SAM Analyst
Silverleaf Solutions Pvt Ltd
Gurgaon
08.2020 - 04.2022
- Conducted SAM reviews for various software vendors
- Optimized software purchase, deployment, and utilization for clients Implemented tools, processes, and procedures for software data collection and reporting
- Assisted clients with procurement options and license optimization
- Trained and mentored junior resources on SAM tools.
SAM Technical Specialist
Chemtrols InfoTech Pvt Ltd
Mumbai
05.2018 - 08.2020
- Implemented Snow Servers and deployed agents in multiple OS
- Provided technical support and resolved issues related to Snow servers and web portal
- Managed software licenses and tracked compliance
- Analysed client data and ensured accurate compliance reporting
- Managed and supported multiple sites and provided technical reports and analysis.
Sr Technical Engineer
Piramal Glass Pvt Ltd
Mumbai
04.2017 - 05.2018
- Managed software assets in SAM and maintained asset management database
- Reconciled asset discrepancies and performed inventory management
- Analysed client contracts and purchase agreements for software license compliance
- Handled vendor management and tracked purchase orders
- Participated in process audits and provided input for process enhancement.
Sr Technical Engineer
UPL India Pvt Ltd
Mumbai
07.2016 - 04.2017
Sr Desktop Engineer
IBM India Pvt Ltd
Mumbai
07.2015 - 07.2016
Education
Bachelor of Science -
JAIPUR NATIONAL
Skills
- 5 years of hands-on experience implementing Snow Software
- Deep knowledge of configuration, upgrade, and installation of Snow License Manager tool Monitoring and health check of Snow License Manager Tool
- Extracting reports using Power BI / Snow Reporting Coordinating with Snow for issue resolution
- Strong documentation and technical skills in Snow, App Portal, SQL, PowerShell Script Understanding of SAM Lifecycle and Process
- Managing software license optimization and cost-saving through reconciliation
- Team management experience with a team size of 16 people
- Supporting and managing various volume license agreements, contract renewals, and license advisory
- Technical support for Cloud license requirements (AWS, Azure), Open Source, and Freeware software
Certification
- Snow Certified Implementation Specialist-Software Asset Management
- PT201AS-2 Snow License Manager SPE Installation & New Customer Onboarding PT101AS-2 Snow Inventory Server Installation & Administration
- Snow Inventory Administrator Certificate Number C2324 Microsoft Licensing Fundamentals
- FlexNet Manager Suite Operations
- AWS Certified Solutions Architect – Associate (K4Z7YEVKQ1Q1QD95)
Timeline
Software Asset Manager
Ernst & Young
10.2023 - Current
Deputy Technical Specialist
Hexaware Technologies Limited
05.2022 - 10.2023
SAM Analyst
Silverleaf Solutions Pvt Ltd
08.2020 - 04.2022
SAM Technical Specialist
Chemtrols InfoTech Pvt Ltd
05.2018 - 08.2020
Sr Technical Engineer
Piramal Glass Pvt Ltd
04.2017 - 05.2018
Sr Technical Engineer
UPL India Pvt Ltd
07.2016 - 04.2017
Sr Desktop Engineer
IBM India Pvt Ltd
07.2015 - 07.2016
Bachelor of Science -
JAIPUR NATIONAL
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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