TAUSHIK KUMAR ROY
Mayer Ashish, 81B Bahirsarbamangala Road , Burdwan , West Bengal
Summary
Experienced Relationship Manager proficient in overseeing comprehensive relationship management systems. Skilled in identifying areas for improvement to optimize customer and client satisfaction. Possessing a friendly yet professional communication style, excels at building rapport and swiftly resolving issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Relationship Manager - Service To Sales
TATA AIA Life Insurance Company Limited
03.2025 - Current
- Enhanced orphan customer base through upselling and cross-selling strategies.
- Scheduled meetings with prospects to conduct need analysis and explain products.
- Engaged consistently at customer touch points to manage assigned portfolios effectively.
- Maintained desired persistency ratio through strategic planning and execution.
- Collaborated closely with supervisor to achieve business targets.
- Secured referrals to expand prospect pool.
Assistant Relationship Manager-Direct Marketing
Aditya Birla Sun Life Insurance
08.2023 - 02.2025
- Developed and maintained strong relationships with new and existing clients through regular reviews and updates on financial products.
- Conducted thorough financial analyses to support clients in achieving their investment goals and risk management.
- Handled customer concerns and escalated major issues to the supervisor.
- Planned and executed new strategies to increase sales.
- Meet walk in customers and responsible for selling products.
Academic Administrator
Computer Wizard
03.2021 - 08.2023
- Taught students Python Programming.
- Assisted students with understanding compiler errors and debugging techniques.
- Designed the educational programs by reviewing the evaluation carried by teachers.
- Coordinated with parents, teachers and the students to solve any problems in regard to the education.
Education
Bachelor of Technology - Electrical Engineering
Maulana Abul Kalam Azad University of Technology
01.2019
Diploma In Engineering - Electrical Engineering
West Bengal State Council of Technical and Vocational Education
01.2015
Bachelor of Science - Physics
Chhatrapati Shahu Ji Maharaj University
01.2012
Higher Secondary Examination -
West Bengal Council of Higher Secondary Education
01.2009
Madhyamik Pariksha -
West Bengal Board of Secondary Education
01.2007
Skills
- Strong communication and interpersonal skills
- Advanced Python Programming Language
- Microsoft Office
- Experience in dealing with people
- Ability to work in a team environment
- Sales strategy familiarity
- Client relationship management
- Product knowledge
- Portfolio growth
Certification
Advance Python Programming Language, Group Study Coding Centre (Kolkata), 2021-05-01, 2021-10-31
Languages
Bengali
Proficient
C2
English
Proficient
C2
Hindi
Advanced
C1
Hobbies and Interests
- Reading news paper
- Listening music
- Meet new person
- Long drive with my meteor
Projects
Generation Of Electricity with The Help of Solar Power, 2014-01-04, 2015-01-02, Designed and developed a system that converts sunlight into electricity, either directly using photovoltaics (PV) or indirectly using concentrated solar power (CSP).
Extracurricular Activities
- Participated & completed successfully AICTE Training and Learning (ATAL) Academy Online Elementary FDP on 'Data Science' at the Indian Institute of Information Technology, Pune.
- First place in the junior category and second place in the senior category of theAll Bengal BenchPress Raw Power Lifting Championship 2017.
Timeline
Assistant Relationship Manager - Service To Sales
TATA AIA Life Insurance Company Limited
03.2025 - Current
Assistant Relationship Manager-Direct Marketing
Aditya Birla Sun Life Insurance
08.2023 - 02.2025
Academic Administrator
Computer Wizard
03.2021 - 08.2023
Bachelor of Technology - Electrical Engineering
Maulana Abul Kalam Azad University of Technology
Diploma In Engineering - Electrical Engineering
West Bengal State Council of Technical and Vocational Education
Bachelor of Science - Physics
Chhatrapati Shahu Ji Maharaj University
Higher Secondary Examination -
West Bengal Council of Higher Secondary Education
Madhyamik Pariksha -
West Bengal Board of Secondary Education