ChristyDaffni Thomas

• Coaching 3 teams to higher level of maturity by improving their process
• Collaborated with developers and product owners to stay current on product features and intended functionality
• Facilitated Scrum ceremonies – sprint planning, backlog grooming, daily stand-ups, sprint reviews and sprint retrospectives
• Ensured 100% of scrum activities were tracked, kept up to date and reported
• Have worked in Agile methodology and has trained teams regarding the benefits of following Agile methodology
• Worked with lead engineers and supported product owners in grooming user stories
• Have experience in leading 2 teams concurrently, with direct responsibility for tracking and reporting on key metrics
• Has always invested my time on making the team work independently to bring out the best output
• Proactively identified and found ways to resolve issues to prevent distractions and keep projects on continuous improvement
• Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity
• Passion and desire to servant lead , coaching the teams to self-organization and embrace empowerment.

Managed a team of 6-8 members and provided ultimate ownership for end to end management activities .

• Have used MoSCoW technique to assist the product owner to prioritize the product Backlog according to the customer's requirement
• Worked in production support and in different applications like Jira,Kanban.
• Conducting solution walk through to confirm the agreed requirements with the customer and respective stakeholders
• Managing the change requests according to the need of the client.
• As a Scrum Master my chief objective was always to ensure that the team produces the highest quality software and to provide a tangible value to customers
• Developed and enhanced reports connecting to single or multiple data sources to improve performance.
• Attended meetings to identify risks and maintain project targets.
• Analyzed data to identify root causes of problems and recommend corrective actions.
• Created dashboards to monitor and track key performance indicators.

Created and maintained test data to ensure test coverage for different scenarios

• Developed test plans, test cases, and to ensure the highest level of software quality.
• Developed a test matrix to track and manage test cases, resulting in improved test coverage and accuracy .
• Developed and executed comprehensive test plans and test cases to ensure product quality and usability
• Identified and reported defects in a timely manner, leading to reduction in overall product defects
• Collaborated with developers to develop effective test strategies and ensure high-quality code
• Facilitated daily stand-up meetings, and also had interaction with the clients.