Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Timeline
AccountManager
Mukesh kumar

Mukesh kumar

Principal Architect
Bengaluru,Karnataka

Summary

Mukesh is Principal Architect with Visionet Systems with 14.5 years
of work experience with leading Fortune 500 clients based out of EMEA and AMER and APAC and has built-up his expertise in Skilled in :
✔️ BC, IT DR
✔️ Service Delivery, Leadership
✔️ IT Service Management, and Team Management,
✔️ Enterprise technologies, Enterprise Architecture
✔️ Global Business Continuity and Disaster Recovery Management,
✔️ Crisis management, Emergency Management
✔️ Business Impact Analysis, Risk Assessment,
✔️ Cyber Security, Cloud,
✔️ Program Management, IT Operations Management,

GRC(Global Risk and Compliance), Resiliency, Client Incident Management, Risk Management,
Managing Critical Systems Outages, Managing Live Disaster Operations, Real Live Crisis & other client
relationship techniques with concrete industry knowledge and ITIL Standards.

✔️ Mukesh led a team of IT professionals within dnata (an emirates group of companies) in India and drove their IT transformation with additional responsibility of complete India IT operations including data center setup, vendor management, Business Process Improvement, IT Security, Contact center Setup.

✔️ Mukesh led a team of BC (Business Continuity) - ITDR ( IT Disaster Recovery) professionals within the HCL Technologies to manage the operations and execute the new requirements and projects with end to end responsibilities. Supporting multiple clients from BFSI (Banking, financial services and insurance), Energy (Oil & Gas), Pharmaceuticals domains etc.

✔️ Mukesh is currently working as Principal Architect, (Business Continuity) - ITDR ( IT Disaster Recovery), cyber security, within the 'Visionet Systems' to manage the Information Security, Risk Management, Governance & Compliance, BC, IT DR, BIA, developing information security strategies, recovery strategies & plans, Incident, Crisis & Emergency management, Project & Program Management, Vendor Management, Change management and Service Management, DR Data center services. Supporting multiple clients from BFSI (Banking, financial services and insurance), IT Security clients.

PROFESSIONAL CERTIFICATION/ TRAINING
Certified Business Continuity Professional (CBCP)
Certified Information Security Manager (CISM)
Certified Information Systems Security Professional (CISSP)
Certified Information Systems Auditor (CISA)
Business Continuity Certified Expert
ITIL V4 Foundation
ISO 22301 lead implementer
ISO 27001 lead implementer
MCITP
CCNA & CCNP (switching)
VCP-DC

Overview

14
14
years of professional experience
5
5
years of post-secondary education
7
7
Certifications

Work History

Principal Architect

Visionet Systems Pvt Ltd
Bengaluru
10.2021 - Current
  • Visionet Systems, Inc
  • Is a US based full-service technology consulting and digital business process management company that delivers best-in-class software solutions to help our Fortune 2000 customers across the US increase operational agility, drive down costs, and reduce business risk
  • Achievements/Tasks
  • Working for global information security department for the operations and new assignments for Business Continuity (BC) and
  • Disaster Recovery (DR), IT Security, IT Strategy, BIA Risk and Compliance Management
  • Understanding DR design for Network architecture based on various topologies, MPLS, Leased line-based WAN solution, LAN which include wired and wireless solution, and Automatic disaster recovery (ADR) solution requirements and solution presentations to customer management-CXO level and their risk Assessment
  • Ensuring availability of various critical services and components according to SLA and RTO / RPO requirements
  • BIA for customers in relation to Security, Disaster Recovery and BCP
  • Collaborating with customers and internal teams to continuously identify the operations, processes and technologies required for building and maintaining optimal recovery plans
  • Review and monitor implementation of network solution including DC, DR network architecture, remote office, SaaS based applications etc
  • Experienced in Planning and conducting IT and BCP/DR testing- Table top exercises, Simulation testing and DR tests-
  • DC level, Component failover tests etc
  • Including analysis and recommendations
  • Review and monitor implementation and operations of Back up & DR drill mechanism as per desired RTO and RPO, scenario in which user will switchover from DC to DR, site recovery management for switchover and failback mechanism for DC and DR in cloud
  • Well versed with Incident Management, Problem Management & Change Management processes
  • Understanding of
  • Business Continuity Platforms
  • Understanding of Business continuity standards like ISO 22301
  • Undertake regular reviews, at least annually, of the DR plans with the business areas to ensure that they accurately reflect the business need for entire life cycle.

Consultant

HCL Technologies Ltd
08.2016 - 09.2021
  • HCL is an Indian multinational IT services company, headquartered in Noida, India with a market capitalization of $18.7 billion as of May 2017
  • Achievements/Tasks
  • Managing a team for various Cybersecurity and BCP/DR consulting assignments in different industries across the globe in
  • BCP and Disaster Recovery (DR) Consulting, IT Security, IT Strategy, Risk and Compliance Management
  • Understanding business requirements and solution presentations to customer management-CXO level
  • Risk Assessment and
  • BIA for customers in relation to Security, Disaster Recovery and BCP
  • Collaborating with customers and internal teams to continuously identify the operations, processes and technologies required for building and maintaining optimal recovery plans
  • Experienced in Planning and conducting IT and BCP/DR testing- Table top exercises, Simulation testing and DR tests-
  • DC level, Component failover tests etc
  • Including analysis and recommendations
  • Well versed with Incident Management, Problem Management & Change Management processes
  • Understanding of
  • Business Continuity Platforms
  • Understanding of Business continuity standards like ISO 22301
  • Currently managing Operations and projects, own it end to end for entire life cycle
  • Contact: Amit Kumar – kumar_a@hcl.com

Assistant Manager

dnata (Dubai National Air Travel Agency) International PVT LTD
10.2013 - 08.2016
  • One of the largest suppliers in the world offering aircraft ground handling, cargo, travel, and flight catering services across globe
  • Achievements/Tasks
  • Managing multiple domains in IT, with a team of 10+ L2 & L3 engineers, 50 Million+ budget, full P&L responsibility and IT operations across India spread across 7 branch offices and 70+ client locations
  • Identifying, developing, implementing and maintaining security-related processes that reduce the organization's operational risks
  • Establishing and implementing security-related policies
  • Overseeing regulatory compliance
  • Like PCI
  • Establishing and overseeing the organization's security architecture
  • Working with high-level executives to establish DR and BCP strategies and plans
  • Transformed the India HO and branch offices into a high reliable data center with unified security policies, information life-cycle management processes and a fast and efficient disaster recovery system
  • Led cross-functional team to deliver on-time, on budget implementation of nationwide wireless network upgrade completed 1 month before the deadline
  • Built productive Service Desk team using ITSM based
  • Engaging with senior management (country head, CFO, business heads etc.) for strategy planning & business reviews
  • Migrated contact center technology overnight with minimal downtime, impact and improved responsiveness and SLA by 200% while it went 300% increase in customer demand
  • Work force management helped in increasing efficiency and to devise right- time staffing
  • Implemented customer satisfaction program to proactively seek customer feedback based on ‘Managing IT before it breaks’
  • Increased customer satisfaction by 45 % via feedback surveys and forward planning
  • Contact: Sanjay Nirwan – sanjay.nirwan@dnata.com

Systems Administrator

Kalido International LLC
Bangalore
12.2008 - 10.2013
  • A leading provider of business-driven information management data warehousing software, enabling companies to manage data with speed, agility and flexibility
  • Achievements/Tasks
  • Upgraded systems and processes as required for enhanced functionality and security issue resolution and Administrate infrastructure, including firewalls, databases, malware protection software and other processes
  • Extensive experience with VMware deployment, Configuration and Administration of virtualization environments
  • Advanced knowledge of system vulnerabilities and security issues, ensure security through access controls, backups and firewalls
  • Re-engineered company’s systems setup, establishing automated server generation routines, optimizing system performance, installing upgrades/patches, establishing system monitoring and maintaining security protocols
  • Increased team productivity and automated repetitive tasks by using batch files, PowerShell, VBScript and WMI
  • Drove a 35% decrease in downtime by migrating servers with corrected server configuration problems, replaced major network with robust security through joint architecture of firewall, router and DHCP
  • Develops and maintains the business continuity and disaster recovery standards, guidelines, instructions, templates, surveys, and forms
  • Developed and managed directory infrastructure and Domain Controller Management
  • Responsible for handling various connectivity issues including Cisco routers, switches, and cabling solutions
  • Maintained network "up-time" of 99.5% during remote site operations while supplying voice and data services
  • Contact: Kwabena Mensa-Bonsu – k.mensa-bonsu@kalido.com

Education

Bachelor of Technology - Electronics and Communications I

Gujral Punjab Techncial University
06.2004 - 05.2009

Skills

TECHNICAL SKILLSundefined

Accomplishments

  • During the COVID times resulting no customer impact
  • MCITP (10/2012 – Present)
  • Microsoft Certified IT Professional
  • ITIL – V4.0 (10/2022 – Present)
  • ITIL – V4 Foundation
  • Recognition Awards of the year 2015-16 (04/2016 – Present) dnata International PVT LTD
  • Awarded for the various successful IT projects which helped the organization to increase the productivity and quality.

Certification

IT Networking IT Security Disaster Recovery Business Continuity Planning Information Security

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Principal Architect

Visionet Systems Pvt Ltd
10.2021 - Current

Consultant

HCL Technologies Ltd
08.2016 - 09.2021

Assistant Manager

dnata (Dubai National Air Travel Agency) International PVT LTD
10.2013 - 08.2016

Systems Administrator

Kalido International LLC
12.2008 - 10.2013

Bachelor of Technology - Electronics and Communications I

Gujral Punjab Techncial University
06.2004 - 05.2009

Similar Profiles

CREATE PROFILE
Mukesh kumarPrincipal Architect