TEENA THOMAS
Dubai
Summary
Results-driven professional with expertise in administrative support and customer service. Experienced in office coordination, Management, and exceptional client relationship. Adept at solving problems efficiently while maintaining a positive and professional attitude. Strong organizational and multitasking abilities with a focus on delivering high-quality service.
Overview
4
4
years of professional experience
Work History
Admin Executive- Facilities and Management
Corrohealth Infotech Pvt Ltd, MNC
Kochi
03.2025 - 07.2026
- Supported administrative and operational functions through documentation management, contract review, vendor coordination, and internal communications.
- Prepared meeting agendas, MOM, and report presentations to support effective communication and decision-making.
- Coordinated official events and interdepartmental communications to facilitate smooth organizational operations.
- Maintained accurate project and meeting records and documentation to ensure consistency and accountability.
- Collaborated with external vendors to facilitate procurement processes and reviewed vendor contracts, providing timely recommendations to strengthen vendor management.
- Ensured compliance with security policies and management protocols while monitoring staff attendance, preparing and filing documents and reports, and verifying stationery inventory status and asset lists.
Associate
Sutherland Global Service, BPO
Kochi
04.2024 - 11.2024
- Managed day-to-day office operations, coordinating office supplies and ensuring smooth workplace functionality.
- Supported senior management with scheduling, organizing meetings, and handling administrative tasks such as preparing reports and presentations.
- Managed office communication by handling calls, emails, and coordinating with internal teams.
- Processed and tracked invoices, payments, and receipts, maintaining up-to-date financial records.
- Maintained accurate records of orders, delivery schedules, and customer feedback, ensuring data was organised and easily accessible.
- Helped implement and optimize office processes to improve efficiency and reduce costs in a fast-paced startup environment.
- Assisted in onboarding new staff, training them on office procedures, and ensuring adherence to company policies.
- Contributed to the development of customer satisfaction strategies, improving service quality and boosting client retention rates.
- Worked in a startup environment focused on developing an online food delivery application.
- BPO
Office Administrator
Messwaala Enterprise Private Limited
Kochi
02.2023 - 02.2024
- Collaborated with cross-functional teams to plan, execute, and deliver projects on time and within budget in a fast-paced startup environment.
- Coordinated project timelines and tracked milestones, aligning team members with project goals and deadlines.
- Managed daily communication with stakeholders, clarifying expectations and ensuring alignment with project goals.
- Conducted meetings, tracked action items, and ensured tasks were assigned and completed efficiently.
- Organized and maintained documentation, ensuring all records were up-to-date and easily accessible for the team.
- Assisted in the preparation of reports, presentations, and project updates for senior management and clients.
- Contributed to developing and improving project management processes, enhancing team collaboration and project outcomes.
- Played a key role in the development and execution of strategies to scale operations and streamline project delivery.
- Developed online mess application for streamlined user experience.
Project Coordinator
Messwaala Enterprise Private Limited
Kochi
09.2022 - 02.2023
Education
MBA - ABM - Finance and Marketing
College Of Cooperation Banking And Management
Thrissur, Kerala08-2022
BBA - Finance
St. Joseph's College Autonomous
Irinjalakuda, Kerala04-2020
Skills
- Office Administration
- Decision Making
- Stakeholder Engagement
- Client Relations
- Coordination
- Experience with CRM
- Microsoft Office Suits
- Time Management
- Organizational Skills
- Compliance adherence
- Corporate communications
Timeline
Admin Executive- Facilities and Management
Corrohealth Infotech Pvt Ltd, MNC
03.2025 - 07.2026
Associate
Sutherland Global Service, BPO
04.2024 - 11.2024
Office Administrator
Messwaala Enterprise Private Limited
02.2023 - 02.2024
Project Coordinator
Messwaala Enterprise Private Limited
09.2022 - 02.2023
MBA - ABM - Finance and Marketing
College Of Cooperation Banking And Management
BBA - Finance
St. Joseph's College Autonomous