Tejal Bhambid
Mumbai
Summary
HR Operations professional with 6+ years of experience across global shared services environments, supporting EMEA HR operations with exposure to APAC and North America. Proven experience in managing high-volume HR casework, end-to-end employee lifecycle transactions, and sensitive ER documentation, with strong stakeholder engagement and SLA ownership. Experienced in process standardization, audit readiness, and HR systems, including Workday and Oracle, with a consistent focus on process efficiency, risk control, and service quality within global financial services environments.
Overview
7
7
years of professional experience
Work History
HR Analyst
Morgan Stanley
Glasgow
10.2024 - 12.2025
- Managed end-to-end EMEA employee lifecycle transactions: transfers, performance cycles, absence, flexible working, mobility, and terminations.
- Handled high-volume AskHR casework (~10% above team average) for complex queries, including redundancies, settlements, and ER documentation, maintaining SLA adherence and audit-ready records.
- Partnered with HRBPs, and managers to coordinate promotions, compensation reviews, and learning cycles, ensuring policy compliance and timely execution.
- Prepared and analyzed HR data using Workday, Excel, and Power BI to support workforce planning, audit requirements, and operational reporting.
- Coordinated with APAC and North America HR teams on shared processes and cross-regional queries.
- Supported occupational health cases, liaising with managers and OH providers for documentation compliance and employee support.
- Contributed to process improvement initiatives, including SOP updates and workflow enhancements.
HR Assistant
Innocent Clothing Ltd.
Glasgow
04.2023 - 09.2024
- Supported HR operations across recruitment, onboarding, and employee lifecycle administration, ensuring compliance with internal policies and UK employment law.
- Managed employee queries through HR inboxes, consistently meeting SLA and service quality benchmarks.
- Prepared HR documentation, including contracts, right-to-work checks, background verification records, and employee correspondence.
- Assisted with grievance and disciplinary documentation, ensuring accurate records and procedural compliance.
HR Consultant
Genpact India Pvt Ltd.
Mumbai
04.2021 - 09.2022
- Delivered high-volume onboarding operations (50+ hires/day) within a global HR shared services environment.
- Maintained accurate HRMS updates and completed documentation in compliance with internal policies and audit requirements.
- Partnered with cross-functional teams to resolve onboarding discrepancies, improving HRMS data accuracy, and standardizing processes across business units.
- Supported induction programs, HR reporting, and audit-ready documentation for workforce planning.
HR Assistant
Godrej & Boyce
Mumbai
05.2019 - 07.2020
- Supported onboarding and employee lifecycle processes for employees across multiple business units.
- Conducted HR data audits to improve accuracy and support shared services governance.
- Prepared HR documentation and assisted with reporting, record management, and compliance checks.
Education
Chartered Institute of Personnel & Development
MSc - International Human Resources Management
University of Strathclyde
Glasgow, Scotland09.2023
MCom - Business Management
Mumbai University
Mumbai, India07.2021
BCom -
Vinayak Ganesh Vaze College
Mumbai, India05.2018
Skills
- HR Operations & Shared Services with Global Coordination (APAC, NA)
- Employee Lifecycle Management (Hire to Exit)
- AskHR / Case Management & Escalation
- Stakeholder Management (Managers, HRBPs)
- HR Data Governance, Reporting & Audit Readiness
- HR Documentation, Compliance & Risk Control
- Process Improvement, SOP Ownership & Knowledge Management
- HR Systems: Workday, Oracle, HRMS, Dynamics 365, Power BI, MS Excel
- Confidential Data Handling & Service Quality Governance
Accomplishments
- Received multiple peer-nominated 'Bees Knees' recognitions for supporting colleagues, resolving complex HR queries, and maintaining service quality under tight SLAs.
- Consistently managed ~10% higher AskHR case volumes than team average while maintaining SLA adherence and audit-ready documentation standards.
- Delivered high-volume HR onboarding operations (50+ cases per day) in a shared services environment; recognized with the Genpact Silver Award for service quality and consistency.
- Contributed as a subject matter resource to international relocation process improvements, supporting SOP standardization and risk control enhancements.
- Awarded a £10,000 Strathclyde Business School Scholarship for academic excellence.
Timeline
HR Analyst
Morgan Stanley
10.2024 - 12.2025
HR Assistant
Innocent Clothing Ltd.
04.2023 - 09.2024
HR Consultant
Genpact India Pvt Ltd.
04.2021 - 09.2022
HR Assistant
Godrej & Boyce
05.2019 - 07.2020
Chartered Institute of Personnel & Development
MSc - International Human Resources Management
University of Strathclyde
MCom - Business Management
Mumbai University
BCom -
Vinayak Ganesh Vaze College