Tejal Choythani
Indore
Summary
A performance-oriented, self-motivated and disciplined professional having total more than 1 Year of experience and knowledge of Branch Banking as Service Delivery Manager/Customer Service Manager. To be part of a team with synergy effects provides scope and opportunities for challenges.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Digital Marketing Intern
Sprout Pixel
05.2024 - Current
- Created engaging content for Facebook, and Instagram.
- Prepared weekly updates and reports to track growth and success rates of marketing campaigns.
- Designed and presented social media campaign ideas.
- Working Knowledge of basic SEO principles to optimize website content and improve search engine rankings.
- A team player with a passion for digital marketing , seeking to contribute fresh ideas and drive results in a dynamic and growth oriented environment.
- Improved brand awareness by developing and implementing targeted social media campaigns.
Deputy Manager
IndusInd Bank Ltd.
11.2020 - 12.2021
- Handling customer portfolios
- Handling all queries and complaints of customers
- Generating business by Cross sales of Casa, Life Insurance, Health Insurance, Premium Debit Cards, and Premium Credit Cards
- Generating leads for assets like Home loans, Personal Loans, CC/OD
- Achieving SDM Score cards by achieving required parameters
- Processing of all customer requests
- Maintained branch FTNR ration within branch benchmark limit
- Handling Branch transactions RTGS, NEFT, Fund Transfer, Clearing, inward/outward Registers
- Processing branch expenses bills with arranging necessary approvals.
Education
H.S.C. -
S.S.C. -
MBA Finance -
Parul University
01.2020
B.B.A -
Vikram University
01.2018
Skills
- Knowledge of banking operations including like Clearing, RTGS, NEFT, DD, PO
- Team player with sound qualities
- Cross selling of various banking products
- Social Media Marketing
- Keyword Research
- SEO
- Google Analytics
- Creative Thinking
- Customer Service
Certification
- IRDA certification for Composite module (Life Insurance and General Insurance)
- Knowledge of various Banking software like Finacle, CRM, etc.
- Knowledge office automation, Tally, Excel, GST.
- Certified in Digital Marketing.
Languages
English
Gujarati
Hindi
Projects Internship Achievements
- India Info line finance Limited, 05/01/19, 06/01/19, Internship
- Britannia Company, Projects handled
Marital Status
Married
Personal Information
Date of Birth: 03/17/98
Hobbies and Interests
Cooking
Timeline
Digital Marketing Intern
Sprout Pixel
05.2024 - Current
Deputy Manager
IndusInd Bank Ltd.
11.2020 - 12.2021
H.S.C. -
S.S.C. -
MBA Finance -
Parul University
B.B.A -
Vikram University