Hardworking and reliable Associate Group Leader with strong ability in achieves 100% quality efforts.Highly organized, proactive and punctual with team-oriented mentality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Associate Group Leader
MDIndia Health Insurance TPA Pvt Ltd
Pune
05.2022 - Current
Assigning Incident Tickets to Team, Handling User escalations, Hardening Endpoint System for imaging and Patch management, Bulk Imaging Endpoint Systems, Maintaining Asset inventory and Asset tagging through asset Management Manage Engine, Troubleshoot TsPlus Application Virtualization Issues, Solving VPN connectivity Issues of endpoint users.
Installing, configuring, or updating network systems, software, and hardware
Validating that load balancers and firewall rules meet requirements
Setting up virtual private networks
Adding upgrades
Configuring firewalls
Manages asset management and disposition of inactive and obsolete assets by tracking inventory, movement and disposition
Reviews asset information, such as warranties, manufacturer warranties, maintenance and service agreements, and regulatory compliance
Associate
HCL TECHNOLOGY
Mumbai
10.2013 - 06.2017
Providing Technical Support to Various Government Sites, Dismantling and Assembling of Peripheral devices for troubleshooting, Voice Assistance to Customers having issues, Handling Email Client issues, IP Configuration Assignment to Fixed Devices Printers and scanners, Troubleshooting end user Application Issues
FMS Engineer
CMS Info System Pvt. Ltd
Mumbai
10.2012 - 06.2013
Technical Support to Client BHABHA ATOMIC RESEARCH CENTRE, Voice Assistance to users having application issues
Education
Information Technology, Bachelor of Computer Application -
Jetking certified Hardware Networking Professional
Hobbies And Interests
Photography
Learning
Empathy
Good Learning Curve
Time Management
Problem Solving
Team Work
Gardening
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The supernatural is the natural not yet explained.
Elbert Hubbard
Timeline
Associate Group Leader
MDIndia Health Insurance TPA Pvt Ltd
05.2022 - Current
Associate
HCL TECHNOLOGY
10.2013 - 06.2017
FMS Engineer
CMS Info System Pvt. Ltd
10.2012 - 06.2013
Information Technology, Bachelor of Computer Application -
Tilak Maharashtra Vidyapeeth, Pune
IIHT Certified Cloud Professional
Jetking certified Hardware Networking Professional
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