Tejanand Khedekar
System Administrator
Pune,MH
Summary
Senior multi-lingual IT Professional with a well-earned reputation for effective leadership, project management and technical proficiency in support of a corporate focus and a result-driven attitude. Skilled in all phases of a project life cycle, from initial feasibility analysis and conceptual design through implementation, enhancement and closure. Committed Group Leader with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Group Leader position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Associate Group Leader
MDIndia Health Insurance TPA pvt Ltd
2022.05 - Current
- Handling and Maintaining Server,VPN ,Domain,Remote ,Outlook ,Livemail, Assets Details, Desktop Management Monitoring , Network Monitoring Related Issues and Team Work.
- Oversaw cross-functional collaboration between departments, ensuring smooth workflow and timely task completion.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Assessed risks associated with projects or initiatives accurately devising mitigation strategies as needed protecting company interests from potential losses or liabilities.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Improved team productivity by implementing efficient project management strategies and delegating tasks effectively.
- Resolved conflicts among team members diplomatically while prioritizing organizational goals over individual interests.
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
- Developed and implemented performance monitoring systems to track team progress.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Delegated tasks strategically and monitored progress for timely completion.
- Monitored team performance to identify productivity improvement opportunities.
- Adjusted machines to increase productivity for runs.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Maintained organized work area by cleaning and removing hazards.
- Prepared reports and technical documentation of day-to-day production processes.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Performed general equipment maintenance and repair to minimize downtime.
Associate
HCL TECHNOLOGY
2013.10 - 2017.06
- Technical support given to different government sites
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
- Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.
- Increased efficiency in the workplace by ensuring seamless integration of new applications into existing systems.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Introduced management tools to create and manage virtual server computing environment.
- Monitored temperature and power draw to immediately detect faults and failures.
- Worked with users to determine areas of technology in need of improved usability.
- Implemented corrective plans of action for network availability and latency.
- Completed reports detailing network and systems performance and downtime issues.
- Evaluated software products to determine compatibility with existing systems.
FMS Engineer
CMS Infosystem Pvt Ltd
2012.10 - 2013.06
- Technical support given to Government site BHABHA ATOMIC RESEARCH CENTRE.
- Optimized PC performance through regular updates, patches, and system upgrades.
- Configured hardware, devices, and software to set up work stations for employees.
- Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
Education
Bachelor of Computer Applications - Computer Application
Tilak Maharashtra Vidyapeeth
Pune, India 2009.05 - 2011.05
Skills
Technical Support
undefinedTimeline
Associate Group Leader
MDIndia Health Insurance TPA pvt Ltd
2022.05 - Current
Associate
HCL TECHNOLOGY
2013.10 - 2017.06
FMS Engineer
CMS Infosystem Pvt Ltd
2012.10 - 2013.06
Bachelor of Computer Applications - Computer Application
Tilak Maharashtra Vidyapeeth
2009.05 - 2011.05
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