Tejas Desai
Mumbai
Summary
Dynamic and results-driven professional with extensive experience at Barclays as an Assistant President. Proven expertise in infrastructure program management and exceptional leadership skills. Adept at optimizing resources and implementing CI/CD strategies, strategic integrations, and driving significant improvements in project outcomes and incident resolution. Passionate about delivering innovative solutions in fast-paced environments.
Overview
21
21
years of professional experience
4
4
Certifications
Work History
Assistant Vice President
Barclays
Pune
06.2014 - Current
- Sr. Infrastructure Project Manager, IT Project Management, E2E Environment Management.
Sr. Application Support Specialist
Tieto Technologies
Pune
02.2013 - 06.2014
- IT Project Management, E2E Environment Management and Delivery Lead
Service Delivery Consultant II
Hewlett Packard
Mumbai
11.2011 - 01.2013
- Major Incident/ Environment Manager
Technical Lead
Cognizant
Pune
02.2010 - 09.2011
- Technical Lead – Environment/ Incident Management
Consultant
Capgemini
Mumbai
04.2007 - 02.2010
- Incident Manager
Helpdesk Coordinator
Raffles Software
Mumbai
06.2006 - 04.2007
- SD Specialist
IT Call Coordinator
ITSource Tech India
Mumbai
01.2006 - 06.2006
- SD Specialist
IT HelpDesk Executive
Microsense India
Mumbai
01.2005 - 12.2005
- Wi-Fi / Tech Specialist
Education
Pursuing PMP Certification - IT Project Management
PMI
01.2023
AWS Cloud Practitioner -
01.2022
AWS Solution Architect -
01.2022
ITIL V3 Foundation -
01.2011
Diploma -
Computer Assembling & Maintenance
Mumbai01.2004
Diploma in Digital Electronics - Engineering
Digital Electronics
01.2003
Secondary School Completion -
01.1999
Skills
- Infrastructure program management
- Resource optimization
- Application support
- Project management (PMP)
- IBM middleware expertise
- Microservices integration
- Windows Server administration
- Tivoli scheduling
- Linux administration
- AWS cloud management
- Leadership skills
- Communication proficiency
- Personnel management
- Negotiation strategies
- Team leadership
- Holistic project management
- CI/CD strategies
- Incident resolution
- Change control processes
- Problem-solving techniques
- Agile implementation
- ITIL application
- Architectural design
- Sales management strategies
- Cargo handling and loading
- Property storage solutions
- Warehousing operations
- Material accountability systems
- Market analysis techniques
- Logistics support services
- digital marketing
Training
- Design and Planning
- Technical Understanding
- Interviewing skills
- Performance Management
Recognitions
- 2016, Spot Award
- 2017, Spot Award
- 2018, Excellence Award
- 2019, Stewardship Award
- 2020, Stewardship Award
- 2021, Best Project Award
- 2022, Best Project Award
Professional Snapshot
20+ years in Application Support, Incident/Change/Problem Management, IT Service Continuity and Infrastructure Management across complex distributed systems., Senior Infrastructure Project Manager managing Trade applications (Trade360/ Trade Manager/ TradeFlow/ FileNet) and Payment applications (Masspay/ GlobalPayPlus/PHUB) across various technology platforms.
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Intermediate (B1)
B1
Gujrati
Intermediate (B1)
B1
French
Beginner (A1)
A1
Certification
AWS Cloud Practitioner
Accomplishments
Excellence Award, 2016
Affiliations
Going for Long Rides on Bike
References
References available upon request.
Timeline
Assistant Vice President
Barclays
06.2014 - Current
Sr. Application Support Specialist
Tieto Technologies
02.2013 - 06.2014
Service Delivery Consultant II
Hewlett Packard
11.2011 - 01.2013
Technical Lead
Cognizant
02.2010 - 09.2011
Consultant
Capgemini
04.2007 - 02.2010
Helpdesk Coordinator
Raffles Software
06.2006 - 04.2007
IT Call Coordinator
ITSource Tech India
01.2006 - 06.2006
IT HelpDesk Executive
Microsense India
01.2005 - 12.2005
Pursuing PMP Certification - IT Project Management
PMI
AWS Cloud Practitioner -
AWS Solution Architect -
ITIL V3 Foundation -
Diploma -
Computer Assembling & Maintenance
Diploma in Digital Electronics - Engineering
Digital Electronics