Tejaswani Mamidi
Programmer Analyst
Visakhapatnam
Summary
A competent professional with extensive 2+ years of experience in System Administration, installation, Troubleshooting and Proficiency in managing configuration, maintenance and monitoring infrastructure and application related services.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Project Name :Infrastructure Command Center
Cognizant Technology Solutions
12.2021 - Current
- Effective monitoring on Client Infrastructure and application services via various Monitoring tools such as Nagios, SolarWinds, Dynatrace, SCOM, Citrix Director and SQL server SSMS.
- Serving as SME [subject matter expertise] in handling all escalations and issues also Trained users in proper use of Monitoring tools.
- Handling P1 and P2 calls on bridge and resolving issue on priority basis.
- Perform daily system monitoring for SQL jobs validating logs and verifying the completion of scheduled jobs such as backups.
- Reacting to network alarms and ensures network downtime and faults are rapidly fixed.
- Responsible for Active Directory password reset, AD user creation, modification, deletion & mailbox creation for clients.
- Monitoring tickets queue and provide remediation for issues within SLA’s.
- Responsible for Maintenance activity during windows patching in accordance with tools on assigned servers to meet Infrastructure requirements.
- Level1.5 troubleshooting includes Strom and Verint profile creation for teleconferencing environments.
- Played vital role in Digital workplace migration project -Win7 to Win10 Migration.
- Execution of fix user script and VM provisioning for Windows 10 Migrators.
- Responsible for Profile creation and GAD Group addition
Education
Aditya Degree College , Andhra University
04.2001 -
Narayana Junior College.
Mohan Secondary School.
Skills
Dynatrace, SSMS- SQL
Software
- Active Directory.
- MS Office (Word,Excel, Outlook, PowerPoint, OneNote,Access).
Declaration
I hereby declare that the above given information is true and to the best of my knowledge.
Signature
M Tejaswani.
Timeline
Project Name :Infrastructure Command Center
Cognizant Technology Solutions
12.2021 - Current
Aditya Degree College , Andhra University
04.2001 -
Narayana Junior College.
Mohan Secondary School.
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