Tejaswi Kommu
Summary
Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 1 year of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Associate Director
HDFC Bank
07.2023 - Current
- Managed cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.
- Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Continuously updated personal knowledge of banking regulations and compliance requirements to minimize risk exposure for both clients and the organization.
- Played a crucial role in retaining valuable clients during periods of market volatility by addressing concerns proactively and providing expert guidance on portfolio adjustments.
Digital Marketing Intern
IIDE
05.2022 - 06.2022
- Worked on content using tools like SEMrush, Moz, Screaming frog & Google trends.
- Analyzed user behavior on the website, utilizing Google Analytics to inform future website design improvements and content strategies.
- Participated in brainstorming sessions to generate innovative ideas for new marketing campaigns that resonate with target audiences effectively.
- Gained experience on Google workspace, Social Media Campaigns, Data Research & Management
- Researched interesting and relevant content to capture interest and improve site traffic.
- Practiced search engine optimization to maximize efforts in creating brand awareness.
Customer Relationship Executive
Hyundai pvt Ltd
03.2022 - 05.2022
- Closely observed the sales process and studied about the industry.
- Conducted comprehensive market analysis to identify and capitalize on new business opportunities.
- Increased customer satisfaction through efficient handling of inquiries, complaints, and concerns.
- Continuously updated knowledge on industry trends and competitors'' offerings to maintain a competitive edge in the marketplace.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Conducted regular follow-ups with customers to ensure the highest level of satisfaction and address any potential issues proactively.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Education
MBA - Marketing & HR
ICFAI Business School
Hyderabad, India02.2023
Bachelor of Arts - Geography
Koneru Lakshmiah University
Vijayawada, India01.2020
Skills
- Power BI
- Tableau
- Ms Office
- Digital Marketing
- Decision-Making
- Event Planning
- Crisis Management
- Customer Relationship Management
- Business Development
- Work Planning and Prioritization
Certification
- Certified by Google - Fundamentals of Digital Marketing
- Introduction to Data Visualization certified by Simplilearn
- Certified by SEBI, in NISM -VA Mutual Fund Distributors Certification and IRDA Certification.
Timeline
Associate Director
HDFC Bank
07.2023 - Current
Digital Marketing Intern
IIDE
05.2022 - 06.2022
Customer Relationship Executive
Hyundai pvt Ltd
03.2022 - 05.2022
MBA - Marketing & HR
ICFAI Business School
Bachelor of Arts - Geography
Koneru Lakshmiah University
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