Tejaswini Palivela
Kakinada
Summary
An organized, self-motivated professional having 2+ years of professional experience on
ServiceNow Development. Now looking for a challenging career and thrive as a good team
player in a multi- cultural environment.
Overview
2
2
years of professional experience
Work History
ServiceNow Developer
TCS
Hyderabad
12.2021 - Current
- Collaborated with other developers in order to create an integrated solution that meets the needs of customers.
- Created workflows to automate processes within the ServiceNow environment.
- Provided technical support for end-users by troubleshooting issues.
- Work with clients to understand the requirements.
- Designed and build solutions as per requirements.
- Configured Business rules, client scripts, ui policies various other configurations based on the requirements.
- Configured catalog items, record producers, order guides.
- Created custom tables, forms layouts, ACLS, Application Menus, modules.
- Managed users, roles and groups.
Education
Bachelor of Technology - Electronics And Communication Engineering
Pragati Engineering College
08-2021
Skills
- ServiceNow Platform Configurations
- SNOW Modules: ITSM, ITAM
- Proficient in Glide Scripting in ServiceNow both Server-side and Client-side scripts
- Expertise in configuring Business Rules, Client Scripts, UI Policies, UI Actions, ACLS
- Sound Knowledge on Events, Notifications, Inbound Email Actions
- Sound Knowledge on Service Catalog: Catalog Items, Record Producers
- Good Knowledge on Data Sources, Import Sets, Transform Maps
- Good Knowledge on Integrating REST and SOAP based web service APIs with servicenow
- Good Knowledge on Remote Tables, Scripted REST APIs
- Good Knowledge of ServiceNow Administration like managing Users, Roles and User Groups
- JavaScript
Languages
Telugu
First Language
Hindi
Advanced (C1)
C1
English
Proficient (C2)
C2
Timeline
ServiceNow Developer
TCS
12.2021 - Current
Bachelor of Technology - Electronics And Communication Engineering
Pragati Engineering College