
Detail-oriented Assistant Manager offers more than an extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
• Quality Assurance Lead providing oversight reporting metrics to Team Lead/GFC Testing Managers
• Review GFC completed tests to ensure accuracy of results and address process improvements
• Strong commitment to the Enterprise Independent Testing (EIT) standards and GFC Testing QA process and procedures, including influencing and adapting to new processes
• Review for capacity and provide testing assignments for the QA team
• Assess and provide clear and complete feedback to GFC Testers/Test Owners for executed tests
• Versed in Anti-Money Laundering (AML) and Financial Crimes impacting GWIM, MLWM, US Trust, GBAM and Retail and Small Business Compliance
• Support QA testing transition from manual testing to the ORCIT system
• Responsible for dual roles with QA and Testing Quality Assurance Oversight Program
• Co-Reviewer of Targeted Reviews supporting the development of testing strategies to conduct independent reviews of EIT’s end-to-end testing documentation and artifacts under the Quality Assurance Oversight Program