Operations Executive
Longau Publications (OPC) Private Limited
11.2022 - 12.2024
Tenngai Phom
Operations Executive
Dimapur,NL
Timeline
Bachelor of Arts - POLITICAL SCIENCE
UNITY COLLEGE
04.2017 - 10.2020
Associate of Arts - Arts
GOVERNMENT HIGHER SECONDARY SCHOOL
03.2016 - 03.2017
Associate of Arts - Arts
GOVERNMENT HIGHER SECONDARY SCHOOL
03.2015 - 03.2016
High School Diploma -
DON BOSCO HIGHER SECONDARY SCHOOL
02.2014 - 03.2015
Work History
Operations Executive
Longau Publications (OPC) Private Limited
Dimapur, NL
11.2022 - 12.2024
- Collaborated with authors and subject matter experts to streamline publishing workflows and maintain
project timelines.
Managed accurate documentation, manuscript formatting, and proofreading prior to production.
Handled end-to-end customer service, inquiry resolution, and order processing to ensure high
satisfaction.
Coordinated printing operations, vendor logistics, and product dispatch for seamless day-to-day
distribution.
Built strategic partnerships with academic institutions and colleges to support marketing and educational
promotions
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Education
High School Diploma -
DON BOSCO HIGHER SECONDARY SCHOOL
DIMAPUR 02.2014 - 03.2015
Bachelor of Arts - POLITICAL SCIENCE
UNITY COLLEGE
DIMAPUR 04.2017 - 10.2020
Associate of Arts - Arts
GOVERNMENT HIGHER SECONDARY SCHOOL
LONGLENG 03.2016 - 03.2017
Associate of Arts - Arts
GOVERNMENT HIGHER SECONDARY SCHOOL
DIMAPUR 03.2015 - 03.2016
Skills
- Research & Analysis
- Project Coordination
- Stakeholder Engagement
- Customer Relationship Management
- Community Outreach
- Communication & Presentation
- Report Writing & Documentation
- Microsoft Office Suite
- Problem Solving
- Time Management
- Attention to Detail
Summary
Motivated and adaptable professional with experience in publishing operations, customer relationship management, community outreach, and project coordination. As a co-founder of a publishing company, I managed customer inquiries, coordinated book orders and deliveries, engaged with educational institutions, and built relationships with students and teachers through outreach activities. I am a quick learner with strong research, communication, and organizational skills, eager to contribute to mission-driven initiatives that create meaningful impact.