Thanusha NJ
Bengaluru,KA
Summary
DevOps/Cloud Engineer with 3.5 years of experience in production operations and support for telecom revenue and fraud management systems. Experienced in shell scripting, SQL, log analysis, and database operations using Oracle. Skilled in troubleshooting production issues, monitoring system performance, and automating operational tasks to improve system reliability and efficiency. Hands-on experience working in Linux environments for application support, debugging, and log analysis. Currently expanding expertise in cloud and DevOps technologies including AWS (EC2, Auto Scaling, Load Balancers, S3), containerization using Docker, version control with Git, and CI/CD automation using Jenkins. Strong problem-solving abilities with practical experience in production environments, database querying, system monitoring, and operational automation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Software Engineer
Mobileum (India) Private Limited
09.2022 - Current
- Developed shell scripts to automate data processing, reporting tasks, and operational workflows, reducing manual effort and improving efficiency.
- Managed large telecom data files and performed detailed log analysis to troubleshoot production issues and identify root causes.
- Developed complex SQL queries and optimized data retrieval processes for revenue loss detection, data validation, and reporting using Oracle databases.
- Automated operational processes and reporting activities, improving system reliability and reducing operational overhead.
- Investigated system errors and production incidents, performing root cause analysis and implementing preventive fixes.
- Worked with Linux servers for application support, deployment activities, log monitoring, and troubleshooting.
- Handled database operations including data extraction, transformation, and loading (ETL) for telecom fraud management systems.
- Hands-on experience with AWS cloud services including EC2, VPC, Auto Scaling, S3, IAM, Application Load Balancer, EBS, EFS, Lambda, and RDS. Familiar with provisioning compute resources, configuring networking and security groups, managing storage services, and understanding scalable cloud architectures for application deployments.
- Upskilling in DevOps practices by working with tools such as Docker for containerization, Git for version control, Jenkins for CI/CD pipeline automation, and Ansible for configuration management and infrastructure automation.
Education
BTech - Electrical and Electronics Engineering
M S Ramaiah University of Applied Sciences
Bengaluru, Karnataka05-2021
Skills
- Linux
- Shell Scripting (Bash)
- Oracle SQL
- AWS (VPC, EC2, Subnet, Auto Scaling, S3, IAM, Load Balancer, EFS, EBS, Lambda, RDS)
- Git
- Docker
- Jenkins
- Ansible
Certification
- AWS Certified Solutions Architect (MicroDegree)
- Docker Training Course for the Absolute Beginner - KodeKloud, 7ea58ba6-9583-43019c2a-f9c049a11b74
- Shell Scripting: Discover How to Automate Command Line Tasks - Udemy, UC-d9444182-a946-4d20-b7bd-31c0427e2034
- Crash Course: Docker For Absolute Beginners - KodeKloud, 3ca274ca-2582-45ea-ac68206387a11a6d
- Crash Course: Linux For Absolute Beginners - KodeKloud, d17d5994-4404-49c7-9c1d733d8c68fd21
Languages
Kannada
English
Hindi
Timeline
Software Engineer
Mobileum (India) Private Limited
09.2022 - Current
BTech - Electrical and Electronics Engineering
M S Ramaiah University of Applied Sciences
Projects Handled
MTN (South Sudan, Nigeria, Zambia) | Unitel | Grameenphone, Managed daily operations of the RAID Revenue Assurance (RA) module and Fraud Management System (FMS), ensuring accurate monitoring of telecom transactions, identification of revenue leakage scenarios, alert handling, and case management to safeguard revenue streams., Performed SQL-based reconciliation (Recon) and fine-tuning of RA controls, FMS detection rules, data loading processes, and validation flows to identify fraud scenarios and revenue leakage using Oracle and PostgreSQL databases., Conducted ASN tagging sanity checks and optimized event tagging logic across ASN decoders of telecom network elements, improving fraud case accuracy and reporting reliability., Developed and deployed automation shell scripts on Linux environments to monitor daily operations, validate CDR loads, and generate automated revenue and fraud reports., Utilized Docker containers for application execution and environment consistency, supporting deployment and testing of monitoring and reporting components., Gained hands-on exposure to CI/CD concepts using Jenkins for build and automation workflows, integrating version control through Git for script management., Worked with AWS cloud services including EC2, S3, VPC, IAM, and Auto Scaling while learning cloud-based infrastructure deployment and scalable architecture practices., Supported production incidents through log analysis and root cause analysis (RCA), implementing corrective actions to ensure system stability and data integrity., Collaborated with cross-functional teams, participated in weekly business review meetings, and prepared monthly revenue assurance and fraud detection reports for stakeholders and management.
Digital Signature
Thanusha NJ