Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tharani Devi

Senior Test Engineer
Chennai

Summary

Profile

Certified Test Engineer with expertise in functional and non-functional testing processes for implementation and managing and troubleshooting systems. Manages complex tasks and teams successfully integrating activities across multiple sites and business units. Creates positive and productive atmosphere within interactive team environments.

Overview

14
14
years of professional experience
2
2
Certifications

Work History

Senior Test Engineer

Expleo Solutions Limited
12.2013 - 03.2021
  • Understanding the Test Scope and Test Scenarios document
  • Preparation of Run Plan for the Test Execution
  • Interaction with the real banks to perform acquirer, issuer, remitter and beneficiary testing
  • Initiated Issuer and beneficiary testing through NPCI Olive simulator
  • Updating the master sheet with proper Record no, RRN and ZNL file values
  • Validated data elements and raised defects
  • Performed support to real bank as per requirement
  • Running the settlements at the end of Day
  • Extraction and validation of files from the ITM for Dispute Management System team for validation
  • Validation of SMS log shared from the bank end
  • Initiated transaction using through mobile for application testing
  • Sending the test cases for review and analysis of test cases based on the review comments
  • Updating of Teams Daily Activity status tracker and sharing the same with client and team
  • Maintenance of review report and publishing the same on a weekly basis
  • Testing has done across modules for ATM, ATM VAS and Immediate Payment Service (IMPS) person to person(P2P), IMPS person to Account(P2A), IMPS person to merchant(Push transaction), IMPS Merchant to Person(Pull transaction).AEPS(Aadhar enabled payment services) with UIDAI, Rupay POS(Point of sale) testing.

Senior Officer

WIPRO BPO
05.2011 - 11.2014
  • Handling Dispute and Chargeback processing as per VISA/Master regulations/Discover/AMEX for Best buy merchant in US
  • Retrieval request
  • Chargeback processing
  • Pre arbitration
  • Pre Compliance
  • Good faith processing, arbitration and compliance
  • Proofing and reconciliation
  • Reporting the daily cases pending report
  • Standardization of bank response comments
  • Collating the incoming cases report in order to plan the work for future
  • Preparation of Dashboard report
  • Measurements of SLA targets.

Assosiate

TATA CONSULTANCY SERVICES (E-SERVE)
11.2008 - 06.2010
  • Address/Name changes
  • Card blocking/ Activation
  • Cancellation of Direct Debit
  • Card Reissues/ Replacements
  • Generating the cards in new status reports and highlighting the same to clients
  • Actioning on the Fax Documents received from clients
  • Disputes
  • Direct Debit cancellation
  • Third party Assignments for cardholders
  • Preparing TAT Reports and forwarding to clients
  • Uploading of Statements, DD forms and dispute forms.

Customer Service Executive

STANDARD CHARTERED SCOPE INTERNATIONAL
06.2007 - 03.2008
  • Activation Of Cards
  • Direct Debit Requests
  • Card To Card Transfer Of Funds
  • Card To Account Transfer Of Funds
  • Card Replacement Or Card Reissue Requests
  • Blocking Cards In Case Of Card Damage Or Theft
  • Receiving Requests For Annual Fees Or Late Payment Fees Or Over Limit Fees Reversals
  • Taking Card Closure Requests Etc
  • Dispute Calls
  • Address change requests.

Education

BBA - Bachelor of Business Administration

Women's Christian College
Chennai
04.2001 -

Skills

    Cards and Payments Domain Knowledge

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Certification

ISTQB

Timeline

Senior Test Engineer

Expleo Solutions Limited
12.2013 - 03.2021

Senior Officer

WIPRO BPO
05.2011 - 11.2014

Assosiate

TATA CONSULTANCY SERVICES (E-SERVE)
11.2008 - 06.2010

Customer Service Executive

STANDARD CHARTERED SCOPE INTERNATIONAL
06.2007 - 03.2008

BBA - Bachelor of Business Administration

Women's Christian College
04.2001 -

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Tharani DeviSenior Test Engineer