Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Ideal Personality
Personal Information
Disclaimer
Timeline
Generic

Gowthaman N

Namakkal

Summary

Operations Manager with proven success in optimizing processes and controlling costs through effective collaboration with consultants and team leaders. Demonstrated ability to meet and exceed business targets while maintaining a strong focus on operational and budget management. Committed to continuous improvement and knowledge enhancement in a dynamic organizational environment. Highly organized with a track record of delivering results in challenging roles.

Overview

8
8
years of professional experience

Work History

CLUSTER OPERATIONS MANAGER

IDFC FIRST BHARAT LTD
CHENNAI
10.2024 - Current
  • Monitored daily operational activities across 13 branches for optimal performance.
  • Managed operations to ensure efficient service delivery and workflow continuity.
  • Oversaw inventory management, maintaining accurate records and optimal stock levels.
  • Conducted comprehensive training for staff to enhance performance in operational procedures.
  • Ensured adherence to industry regulations and compliance with internal policies.

BRANCH OPERATIONS MANAGER

IDFC FIRST BHARAT LTD
03.2019 - 10.2024
  • Working in various Software like Finnone, CRM, BR.Net, Salesforce.
  • Gold loan processing and disbursement based on SOP.
  • Cash management and accounts maintaining. Process the EOD without any flaws.
  • Depositing the daily cash collection in the bank which is opted by the company for every month.
  • Loan disbursement to the customer in the software.
  • Used collection apps like Encollect, SFDC etc. for business loan collections.
  • Sending the loan disbursed documents to the respective storage areas.
  • Maintaining MIS, files and records for auditing purpose.
  • Coordination with business team to maintain operation policy and percentage for every month.
  • Having the business knowledge of JLG, MHL, MEL and LAP/HL.
  • Report tracking within the team for business improvement.
  • Business correspondence of IDFC FIRST BANK LTD

Branch Team Leader

SHRIRAM TRANSPORT FINANCE COMPANY
06.2018 - 06.2019
  • Taking care on achieving Predefined sales target and growth in Commercial Vehicle, Business Loan, Loan Against Property.
  • Maintaining the co-ordination between Collateral Management, Customer and Bank for pledge business.
  • Getting approval from the higher authorities through mailing process.
  • Collecting required documents from the customer.
  • Maintaining MIS for pledge business.
  • Coordinating the team and the customer for collecting the documents for CC.
  • Maintaining MIS for CV business.

Education

B.E - Mechanical Engineering

Karpagam College of Engineering
Coimbatore
01.2016

HSC - Computer Science

Bharathi Matric Hr. Sec. School
Namakkal
01.2012

SSLC -

The Spectrum Academy Matric School
Namakkal
01.2010

Skills

  • Operational management
  • Inventory control
  • Process improvement
  • Regulatory compliance
  • Staff development
  • Client relationship management
  • Financial analysis
  • Data interpretation
  • Performance measurement
  • Team leadership
  • Problem resolution

Hobbies and Interests

  • Playing and Watching Cricket
  • Trekking

Languages

English
Proficient (C2)
C2
Tamil
Native
Native

Ideal Personality

  • Thrive in deadline-driven Environments
  • Effective and well-developed Communication Skills
  • Highly self-motivated
  • A quick learner with excellent communication and demonstrational skills.
  • A team player and an articulate motivator with the ability to resolve problems and achieve goals.
  • Do each and every work very sincerely and seriously.

Personal Information

  • Father's Name: V. Natarajan
  • Date of Birth: 03/13/95
  • Gender: Male
  • Marital Status: Single

Disclaimer

I hereby declare that all the above mentioned information is true to my knowledge and belief. I bear the responsibility for the correctness of above-mentioned particulars.

Timeline

CLUSTER OPERATIONS MANAGER

IDFC FIRST BHARAT LTD
10.2024 - Current

BRANCH OPERATIONS MANAGER

IDFC FIRST BHARAT LTD
03.2019 - 10.2024

Branch Team Leader

SHRIRAM TRANSPORT FINANCE COMPANY
06.2018 - 06.2019

B.E - Mechanical Engineering

Karpagam College of Engineering

HSC - Computer Science

Bharathi Matric Hr. Sec. School

SSLC -

The Spectrum Academy Matric School
Gowthaman N