Tharni Venkatasamy
Chennai
Summary
Having more than 10 years of experience in the field of Application Support in BFSI domain. Worked in different areas like front office Trade Booking application, Wealth management, KYC, Surveillance, Reference data.
On Technical and Process side having experience with SQL, Unix, basics of Shell Scripting and ITIL process to follow Incident and Change Management
On Tool side having experience on Autosys, Geneos , Putty, Oracle and SQL server
Overview
10
10
years of professional experience
1
1
Certification
Work History
Production Management Analyst
NatWest Group
03.2022 - Current
- Handling the banking applications (Front office applications) and its corresponding GUI - involves business people booking of trades and which follows trade life cycle management.
- Creating a JIRA for the rectifying the recurring standard issues and producing it to the development team for fixing it during the application releases
- Assist in proactive monitoring of production processes using monitoring tool - Geneos and Autosys
- Engage in weekly review calls with the L3 teams for bug fixes/enhancements, timely completion without incidents
- Be a part of the global weekend on-call Rota and maintaining KDB documents for known issues
- Escalations to peers, whenever needed at right times
- Data request and month end activities, Load Monitoring
- SCRUM master for the aligned application
- Engaged in automating few of the regular reports using UIpath Automation.
Senior Support Analyst
BNP Paribas India Solutions
02.2020 - 03.2022
- Part of Wealth management team handled KYC related application. Knowledge on creating KYC Folder and account creation process based on RM requirements
- Worked on End to End processing from account creation to how account goes live for trading. Account review and Account opening process of both Trading parties and PEP clients
- Worked on onboarding tools that describe how client is onboarded and how RM inputs all KYC related Documents
- Maintained contact report of RM and Data extraction based on user requirement
- Worked on few compliances related applications that detect, protect and investigate financial and criminal activities and compliance violation on both insider and market data information
- Autosys monitoring for batches
- Identify system bugs, and carryout bug fixes with help of Dev team
Production Support Engineer
Tata Consultancy Services (Team Lease Payroll)
01.2019 - 01.2020
- Worked in Reference data and counterparty creating application for trades to get booked
- Engaged in End-to-End creation of Trading counterparties, Legal Entities and Trading requests from their end
- Maintained settlement Instruction of both LE and TP across markets region
- Finding Root cause for any reconciliation errors in trade flows and amendments reported by user and suggesting effective measure to resolve them
- Deactivation of settlement Instruction if settlement for region or country is not happening
- Data Extraction and Data Fixing activities on Settlement Instructions and Counterparties also few account correction details based on settlement details
- Identify system bugs, and carryout bug fixes with help of Dev team
Technology Analyst
Infosys Limited
12.2014 - 09.2018
- Handled the applications in the department of Risk Compliance and Supervisory which comprises of monitoring the trades, Voice calls, Emails and every other communication done by surveilled population
- Handled Conflicts Strategic Solution application where responding to user queries of the issues they get when they follow the banking policy and attestation
- Providing effective support to users with 100% resolution within SLA
- Monitored batches via Autosys (Job Scheduler) and Geneos
- Deployment of the developed JIL file in Autosys by creating a job as mentioned in the JIL and monitoring the job run
- Follow incident management process
- Contribute in all phases of incident and problem reporting including identification.
- Monitor and route incoming incidents and problems internally for effective resolution
Education
Bachelor of Engineering - Computer Science and Engineering
Anna University -Jansons Institute of Technology
Coimbatore, India05-2014
Skills
- SQL/Sybase
- Windows
- Autosys
- JIRA
- Geneos
- Jenkins
Certification
- Completed basic courses on UiPath Automation RPA through coursera
Recognitionandawards
- SPOT AWARD, 2017, 2018
- Best Team Player, 2016
Timeline
Production Management Analyst
NatWest Group
03.2022 - Current
Senior Support Analyst
BNP Paribas India Solutions
02.2020 - 03.2022
Production Support Engineer
Tata Consultancy Services (Team Lease Payroll)
01.2019 - 01.2020
Technology Analyst
Infosys Limited
12.2014 - 09.2018
Bachelor of Engineering - Computer Science and Engineering
Anna University -Jansons Institute of Technology
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