Thejas P

• Communicated directly with customers and partners to build strong business networks and relationships.
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
• Established and maintained highly effective relationships with clients and industry partners to drive growth.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.

• Developed and delivered engaging sales presentations to convey product benefits.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Developed and delivered engaging sales presentations to convey product benefits.
• Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
• Organized sales paperwork, presented proposals and finalized contracts.
• Increased sales by offering advice on purchases and promoting additional products.
• Implemented brand marketing and sales campaigns.
• Minimized process lags through strategic sourcing and customer expectation management.
• Handled 45 calls per day to address customer inquiries and concerns.
• Delivered services to customer locations within specific timeframes.

• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Counseled debtors on payment options and arranged installment agreements.
• Monitored accounts for compliance with established payment plans and flagged non-compliances.
• Prepared variety of different written communications, reports and documents.

• Maintained complete and accurate files in both physical and digital formats.
• Maintained complete and accurate files in both physical and digital formats.
• Provided clerical assistance to senior staff, such as arranging meetings, making copies and answering emails.
• Applied expertise in CDMS to produce professional invoices.
• Received and processed payments, updated accounts and issued receipts.
• Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Resolved problems, improved operations and provided exceptional service.
• Maintained energy and enthusiasm in fast-paced environment.

Maintained excellent attendance record, consistently arriving to work on time.