Thejaswini M N

Having worked at IBM as a SAP MM specialist for nearly an year, i developed certain skills which include:

• Managed the ZAES exception handling process in SAP to ensure efficient procurement approvals and compliance
• Hands-on experience in processing purchase orders (POs) and purchase requisitions (PRs) with a focus on accuracy and compliance.
• Strong background in vendor validation, contract review, and adherence to procurement policies.
• Proficient in ServiceNow P2P platform for seamless procurement-to-payment workflows and vendor management.
• Effective in building and maintaining vendor and customer relationships.
• Adept at resolving vendor disputes related to order confirmations and ensuring timely communication with customers to address inquiries and concerns.

• Delivered in-depth expertise on the real estate market and local housing trends, successfully guiding clients through complex negotiations involving market conditions, pricing strategies, and legal requirements.
• Strengthened vendor and customer relationships by effectively resolving disputes and ensuring transparent communication throughout the property transaction process.
• Utilized CRM software to manage customer accounts, track client interactions, and maintain up-to-date records, enhancing client satisfaction and operational efficiency.
• Collaborated cross-functionally with team members to consistently meet or exceed monthly sales targets, achieving measurable results within designated timelines.