Thiagaraj Varadarajan

1. Performance Highlights:

• Year 1 (2022):
• Successfully bootstrapped and grew two Midwest accounts to 90+ FTEs: FV (from 5 to 32 FTEs) and TDS (from 8 to 65 FTEs), covering product & platform, data, QE, DevOps, and product management capabilities.
• Proposed and implemented a GCP Data solution for TDS, migrating from legacy CTREE-based POS systems (B1 - 100%).
• Gained the confidence of Abu Khan, SVP at Metasys (a key stakeholder at JCI), by delivering 109 complex MUI test cases, despite a one-month delay, securing an extended SOW through September 2024.
• Year 2 (2023):
• Successfully renewed both FV and TDS accounts, achieving a 45%+ GM by emphasizing engineering rigor across 8 product lines.
• Presented three proactive proposals to FV to maintain the run rate: Test Automation, IoT-based mobile tracking, and a Kafka blueprint for enabling a streaming platform.
• Added 40+ engineers to JCI across Open Blue, Companion, and MUI in Q1 2023, maintaining a healthy margin of 43% (B2-60%, B3/B4-40%).
• Proposed a proactive RDR decoupling solution for Open Blue and MUI Product test automation.
• Managed a JCI-BMS escalation, replanning execution while collaborating with the customer (B1) and driving engineering rigor.
• Year 3 (2024):
• Bootstrapped the Eaton account, onboarding 10+ embedded engineers in three months.
• Achieved 52%+ fulfillment from TC since April 2024.
• Reduced downtime on Dex Workbench to zero and increased Mega dashboard delivery rate and data quality.
• Leading revamping and streamlining of the TC operations team.

2. Leadership and Team Development:

• Successfully onboarded and developed 70% of new hires, significantly increasing the team’s capacity and skill set in Python Web Development, GCP, and .NET.
• Participated in all Data hiring panels as an EL member, identifying the right talent for Altimetrik.
• Identified and groomed Engineering Managers (Rajes S., Ranjith, Sumaiya, and Shruti) to manage engagements independently.
• Supported other ELs in the Midwest with EM/EL hiring.
• Actively participated in the MentHER-UP program.

3. Strategic Initiatives:

• Successfully onboarded preparatory SOWs from May - July 24 working closely with respective ELs / CPs

• Solutioned and implemented data platforms and models across healthcare, supply chain and building automation domains for predicting sales and failures.
• Exponentially grown 3 bootstrapped accounts within a year
• Engaged in transforming process, people and tools to deliver at scale.

• Consulted a Tech Giant & Largest mobile communication provider on setting up Snowflake operation teams with AUTOMATE EARLY theme and won 3 year $7.5M deal for Cognizant
• Received NPS of '10' for Successfully executing IaaS/PaaS Digital DevOps strategy for Enterprise Data services Platform of Largest mobile communication provider
• Managed engineering & implementation AI/ML customer 360 module, which resulted in 57% increase in Trail to Paid conversion & Recorded 1.3M increase in Subscriber Base for HBO Max streaming platform in 2020
• Experienced in transforming #1 Theme Parks in NA from Teradata to multi tenanted cloud based Bigdata environment and won industrialized support services, with 3 year ~$30M
• Created a transition framework for Multi Cloud, Virtualization, Visualization & Analytics platform in Oct 2020 during COVID and received score of 4.5/5
• Championed Digital Engineering & operations proposals end to end and won deals TCV $40+M for Cognizant (2019- 2021); 9 new logos
• Mentored & groomed diversified leaders across SBUs

• Proven expertise in delivering E2E complex technology managed services; FARMERS $40M globally
• Part of TIGER team to present delivery capabilities for potential new customers
• Created a culture of Innovation and won 5 innovation awards in Zurich Innovation Program
• Instrumental in leading a delivery lead renewal of $32M/Year with healthy margin

• Ideated, developed and implemented MIND's BI Studio as product across different platforms
• WOCO GmBH increased the efficiency of spares forecast to 87%
• Integrated BI Studio with active directory to enable production head report data aligned with security / roles from next day - Zero Lag
• Improved query performance, XML based dashboard retrieval & ensured confidentiality of information.

• Offshored AMEX's automated credit card printing & mailing solution from Australia in a record time of 8 weeks (2 weeks onsite study)
• Enhanced Standard Chartered & Citi's credit card printing solution to conserve paper, reduce mailer rejections and cost ~ 11%
• Successfully implemented FIRST bill printing solution for BSNL's CELL ONE, Bharathi Tele Services & Hutch (Vodafone)