Thilak Raj D
Manager
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Manager
Delhivery Limited
12.2023 - 07.2025
- Managed and motivated employees to be productive and maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer and client satisfaction by resolving disputes promptly and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits. Cross-trained existing employees to maximize team agility and performance.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Team Lead
Delhivery Limited
03.2021 - 01.2023
- Supervises the movement, distribution, and storage of supplies and materials. They are tasked with planning routes, analyzing budgets, and processing shipments.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Assistant Team Lead
Delhivery Limited
08.2016 - 03.2021
- Maintaining logs for each and every employee, and adequate knowledge for training field staff for my center. Follow and implement my TL instructions, which are based on daily needs regarding operations.
Field Executive
Delhivery Limited
01.2015 - 07.2016
- My primary responsibility involves the daily distribution of received shipments using a two-wheeler, or any other necessary vehicle for the situation.
- Additionally, it is essential to meet customer requirements promptly, and to receive positive feedback.
Supervisor
Krishna Modern Ricemill
01.2014 - 12.2014
Field Executive
Videocon Mobiles
02.2013 - 11.2013
Education
B.Ed -
Vivekananda College of Education, Seplanatham
Neyveli, India 04.2001 -
B.A - English
Annamalai University
Chidambaram, India05-2014
HSC - Computer Science With Allied Maths & Science
Kittappa Higher Secondary School
Mayiladuthurai, India06-2008
SSLC -
Kittappa Higher Secondary School
Skills
Operational efficiency management
Strategic decision-making
Employee performance evaluation
Effective goal development
Cost monitoring
Recruitment and selection expertise
Experienced with MS Office applications
Experienced in software utilization
Collaborative team development
Work Planning and Prioritization
Disclaimer
I hereby affirm that the information provided above is accurate to the best of my knowledge and belief. I assure you, I will perform my duties to the utmost satisfaction of my superiors.
Bike Riding
It's a popular recreational activity with numerous physical and mental benefits. For some, it's a simple pastime, while for others, it's a passion that can lead to community involvement and even competitive pursuits.
Timeline
Manager
Delhivery Limited
12.2023 - 07.2025
Team Lead
Delhivery Limited
03.2021 - 01.2023
Assistant Team Lead
Delhivery Limited
08.2016 - 03.2021
Field Executive
Delhivery Limited
01.2015 - 07.2016
Supervisor
Krishna Modern Ricemill
01.2014 - 12.2014
Field Executive
Videocon Mobiles
02.2013 - 11.2013
B.Ed -
Vivekananda College of Education, Seplanatham
04.2001 -
B.A - English
Annamalai University
HSC - Computer Science With Allied Maths & Science
Kittappa Higher Secondary School
SSLC -
Kittappa Higher Secondary School
Similar Profiles
Capt Amitesh Singh CPP CFECapt Amitesh Singh CPP CFE
Director Facility Security at Delhivery LimitedDirector Facility Security at Delhivery Limited
Ashish KumarAshish Kumar
Station Manager at Delhivery limitedStation Manager at Delhivery limited
Raj PawarRaj Pawar
Manager at Delhivery LimitedManager at Delhivery Limited
LEAH IMRAYLEAH IMRAY
Manager at Burgh Out of School ClubManager at Burgh Out of School Club
Payal KamraPayal Kamra
Manager at M/s Deloitte Haskins & Sells LLPManager at M/s Deloitte Haskins & Sells LLP