Rachana Thite
Project Coordinator - German Expert
Whitefield, Bangalore
Summary
Organized, dependable and detail-oriented team player successful at managing multiple projects simultaneously with a high degree of accuracy with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
16
16
years of post-secondary education
4
4
Certifications
4
4
Languages
Work History
Tax Senior - German Support
EY Global Delivery Services LLP
10.2020 - Current
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Maintained open communication by presenting regular updates on project status to customers.
- Kept corporate and client information confidential, adhering to data safety measures.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Skilled at working independently and collaboratively in a team environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Sr. Consultant - German Expert
Accenture India Pvt. Ltd
Pune
02.2020 - 05.2020
- Oversaw AP functions for German Market Procure to Pay process.
- Utilized software for Invoice Verification and Invoice Processing.
Sr. Coordinator - German Expert
Tech Mahindra Ltd
Pune
01.2019 - 01.2020
- Translated complex incident tickets, service requests and various documents from German to English & vice-a-verse.
- Managed high levels of call flow and responded to German technical support needs.
- Offered assistance in implementing and developing training programs.
- Supported E2E process using incident ticket monitoring to manage and process support actions and requests.
Sr. Technical Analyst
Allianz Technology SE
Pune
06.2016 - 01.2019
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Created user accounts and assigned permissions for EU Stakeholders.
- Entered service tickets into incident tracking system ServiceNow to facilitate faster problem identification and resolution.
- Translation support (DE <> EN) for ad hoc translation / interpreting requests (knowledge base documents, e-mail / video conferences)
- Developed and maintained positive relationships with customers to build rapport and trust.
German Translator
Cognizant Technology Solutions
Pune
12.2013 - 04.2016
- Completed precise translations of technical and non-technical documents, RfPs, RfRs, user manual, SDLC documents, legal documents etc from German to English & vice-a-verse
- Reviewed, edited and proofread translated documents for accuracy adhering to Translation Quality Standards ISO 17100:2015 (previously EN 15038)
- Gained expert knowledge in handling SDL Trados Tool for Translation
- Interpreted spoken and written German conversations simultaneously to help both parties conduct business
- Stayed current on new expressions and cultural changes impacting language translation.
Business Analyst
AXA Business Services
Pune
11.2011 - 03.2013
- Maintained and managed customer files and databases.
- Provided primary customer support to internal and external German-speaking customers
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Multitasked to handle diverse customer needs in high-volume, prioritizing tasks to keep up with challenging deadlines.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
German Language Teacher
Freelance
05.2012 - Current
- Tutored and assisted aspiring students individually or in small groups for Goethe Institute Exam Preparation.
- Created PowerPoint presentations to give students interactive exercises to prepare for tests and quizzes.
- Used MS Office Tools & Google Platforms to maintain proper documentation of student's files, records and portfolios.
- Created and administered Verbal and Written assessments to analyze student progress.
- Utilized various teaching methods, including technology and other interactive activities to enhance learning experience.
- Developed course curriculum, lesson plans and supplemental materials to support student success.
Education
Bachelor of Commerce - Accounting And Finance
University of Pune
Maharashtra, India 08.2003 - 03.2007
Diploma in Interior Designing & Decoration -
International Institute of Interior Designing
Maharashtra India 03.2006 - 03.2008
Intensive Diploma - German Language & Linguistics
University Of Pune
Maharashtra, India 11.2009 - 02.2010
Zertifikat Deutsch - German Language And Literature
Max Mueller Bhavan
Pune 04.2001 - 04.2011
Skills
Time management
Certification
SDL Trados Studio 2015 for Translators Intermediate - SDL plc
Affiliations
- Participated in Cultural Exchange Program: Association of Friend of Germany
- Attended special training course in Städtische Realschule Bergneustadt, Germany
- Educating Orphans on personal growth. Undertaking various exam preparation courses for scholarship exams
- Involved in Social activities supporting differently abled and medically challenged Children
Timeline
Tax Senior - German Support
EY Global Delivery Services LLP
10.2020 - Current
Sr. Consultant - German Expert
Accenture India Pvt. Ltd
02.2020 - 05.2020
Sr. Coordinator - German Expert
Tech Mahindra Ltd
01.2019 - 01.2020
Sr. Technical Analyst
Allianz Technology SE
06.2016 - 01.2019
German Translator
Cognizant Technology Solutions
12.2013 - 04.2016
German Language Teacher
Freelance
05.2012 - Current
Business Analyst
AXA Business Services
11.2011 - 03.2013
Intensive Diploma - German Language & Linguistics
University Of Pune
11.2009 - 02.2010
Diploma in Interior Designing & Decoration -
International Institute of Interior Designing
03.2006 - 03.2008
Bachelor of Commerce - Accounting And Finance
University of Pune
08.2003 - 03.2007
Zertifikat Deutsch - German Language And Literature
Max Mueller Bhavan
04.2001 - 04.2011
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