Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Thomas Gouda

Thomas Gouda

CUTTACK

Summary

Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.

Overview

9
9
years of professional experience

Work History

Sales Executive

Titan Eye Plua
12.2022 - Current
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.

Marketing Executive

Airtel Broadband
09.2022 - 12.2022
  • Planned and executed events and marketing programs to increase qualified leads.
  • Analyzed consumer usage patterns to identify trends and target key demographics.

Sales and Billing

Nilgiris Supermarket
02.2021 - 07.2022
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Provided excellent customer service, developing and maintaining client relationships.
  • Developed and maintained billing procedures to make timely payments.

Store Manager

PVR Cinema
11.2019 - 12.2021
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Supervised guests at front counter, answering questions regarding products.

Telecaller

A2B Solutions
02.2015 - 12.2018
  • Delivered prepared sales pitch from script and persuaded potential customer to purchase product or service.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Recorded and updated customer information in online systems.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Qualified leads and set up customer appointments for outside sales team.

Education

Bachelor of Arts -

Ravenshaw University
Cuttack
2011

CHSC+2(ARTS) -

Christ College
Cuttack
2008

HSC -

Saraswati Sishu Mandir
Cuttack
2006

Skills

  • Cold Calling
  • Sales Expertise
  • Service Promotions
  • Staff Management
  • Lead Generation
  • Order Management
  • Product Promotion
  • Sales Performance Analysis

Languages

Oriya
Advanced (C1)
Hindi
Advanced (C1)
English
Upper intermediate (B2)

Timeline

Sales Executive

Titan Eye Plua
12.2022 - Current

Marketing Executive

Airtel Broadband
09.2022 - 12.2022

Sales and Billing

Nilgiris Supermarket
02.2021 - 07.2022

Store Manager

PVR Cinema
11.2019 - 12.2021

Telecaller

A2B Solutions
02.2015 - 12.2018

Bachelor of Arts -

Ravenshaw University

CHSC+2(ARTS) -

Christ College

HSC -

Saraswati Sishu Mandir

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Thomas Gouda