THOMAS L
Sales Team Lead
Chennai
Summary
Results-driven Sales Team Leader with proven expertise in building strong teams and motivating exceptional sales results. Ambitious in pursuing opportunities to expand client base and increase group revenue. Expert in building connections and servicing accounts.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Sales Team Leader
Hictane logistics pvt ltd
Chennai
02.2022 - Current
- Led sales team to exceed quarterly sales goals.
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Monitored sales team performance and provided constructive feedback.
- Reported sales data to upper management for review.
- Built strong team by recruiting and developing top sales talent.
- Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
- Managed 5-member sales team activities to consistently meet 85% of sales quotas.
Associate-CS Internet
Sutherland Global Service Pvt ltd
Chennai
10.2020 - 02.2022
- Worked varied hours to meet seasonal and business needs.
- Provided product price information to customers.
- Greeted customers and offered assistance for increased customer satisfaction.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Answered incoming telephone calls and processed incoming and outgoing mail to support office staff.
- Coached other team members on selling techniques and customer service tactics to meet daily sales goals.
Assistant Sales Manager
INDIAMRT INTERMESH LTD
Chennai
06.2018 - 03.2020
- To generate leads from given database & Identify decision makers within targeted leads and initiate the sales process
- To penetrate all targeted accounts and originate sales opportunities for the company's products and services.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Attracted new clientele and developed customer relationships by hosting product-focused events.
- Trained new associates in successful sales and performance strategies.
- Demonstrated exemplary customer service by engaging clients on sales floor.
Education
B.Com - Marketing
LOYOLA COLLEGE
Chennai India 03.2013 - 04.2016
HSC - Commerce
Santhome HIGHER.SEC.SCHOOL
03.2011 - 01.2013
S.S.L.C -
Santhome HIGHER.SEC.SCHOOL
03.2009 - 04.2011
Skills
Brand promotion
Client relationship building
Sales strategy
Employee training
Lead Generation
Product and service sales
Accomplishments
- 2 Time hall of fame in Indiamart + 3 time best performer in the branch
- Best 5* rater in Sutherland for upselling during June 21 quarter
- On board 50+ clients in Chennai market for RoaDo .
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Timeline
Sales Team Leader
Hictane logistics pvt ltd
02.2022 - Current
Associate-CS Internet
Sutherland Global Service Pvt ltd
10.2020 - 02.2022
Assistant Sales Manager
INDIAMRT INTERMESH LTD
06.2018 - 03.2020
B.Com - Marketing
LOYOLA COLLEGE
03.2013 - 04.2016
HSC - Commerce
Santhome HIGHER.SEC.SCHOOL
03.2011 - 01.2013
S.S.L.C -
Santhome HIGHER.SEC.SCHOOL
03.2009 - 04.2011