Summary
Overview
Work History
Education
Skills
Accomplishments
CAPABILITIES
Timeline
Generic
THOMAS MICHEAL

THOMAS MICHEAL

Store Manager - Retail Operations
Chennai

Summary

Experienced retail manager with 7+ years at Bata India Limited, overseeing high-footfall mall locations with complete P&L responsibility. Skilled in increasing turnover, maximizing margins, and streamlining inventory management while controlling labor expenses. Proven ability to deliver strong business results and maintain operational excellence.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Store Manager

Bata India Limited
04.2021 - Current
  • End-to-end responsibility for sales, stock, manpower, VM, audits, and compliance.
  • Managed 2,000–3,500 daily customer footfall during peak periods.
  • Conducted daily KPI tracking and monthly business reviews.
  • Coordinated with Area Office on targets, promotions, stock movement, and audits.
  • Ensured nil-value processing, shrinkage control, and audit readiness.

Sales Promoter – Retail Operations

01.2018 - 01.2021

Education

Bachelor of Science - undefined

Government Arts College
Nandanam, Chennai

Higher Secondary - undefined

Assumption HR Sec School
Nungambakkam

Skills

Retail Leadership

Area Operations

Business Analytics

Inventory Control

Team Development

Audit & Compliance

Accomplishments

  • 2023 – Stabilization & Control
  • Took complete charge of store operations and delivered ₹1.56 Crore annual turnover.
  • Maintained Gross Margin of 5.8% while operating in a high-rent mall location.
  • Achieved Sales per Sq. Ft. of ₹31, ensuring efficient utilization of selling space.
  • Maintained Average Stock Value of ₹8.13 Lakhs with Stock Turn of 2.0 times.
  • Controlled Manpower / Remuneration Cost at 8%.
  • Delivered Average Sale per Bill (ASP) of ₹1,105 with UPT of 1.3.
  • 2024 – Growth & Efficiency
  • Improved annual turnover to ₹1.64 Crores, achieving year-on-year growth.
  • Increased Gross Margin to 8.2%, significantly improving profitability.
  • Reduced Manpower Cost to 3%, improving ROI and operational efficiency.
  • Improved Sales per Sq. Ft. to ₹41, reflecting higher productivity.
  • Managed Average Stock Value of ₹10.44 Lakhs with Stock Turn of 1.5 times.
  • 2025 – Consistency & Maturity
  • Sustained annual turnover above ₹1.64 Crores, maintaining business stability.
  • Maintained Gross Margin at 6.7% despite market and competitive pressure.
  • Improved Stock Turn to 2.0 times, reducing slow-moving and aged stock.
  • Continued strict Manpower Cost control at 3%.
  • Maintained Sales per Sq. Ft. at ₹41 with stable ASP and conversion.

CAPABILITIES

  • Manpower planning & cost optimization
  • Inventory planning, audits & compliance
  • Category mix management & margin protection
  • High-footfall mall operations

Timeline

Store Manager

Bata India Limited
04.2021 - Current

Sales Promoter – Retail Operations

01.2018 - 01.2021

Bachelor of Science - undefined

Government Arts College

Higher Secondary - undefined

Assumption HR Sec School
THOMAS MICHEALStore Manager - Retail Operations