THOMAS NERIYANTHARA RAJU
Kottayam
Summary
Personable and analytical with knack for problem-solving and client engagement. Demonstrates solid understanding of technical product specifications and excels in translating complex concepts into clear, actionable solutions. Aims to drive sales growth and customer satisfaction through innovative strategies and technical expertise.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Technical sales Engineer
ENDLESS DATA COMPUTER TRADING LLC
07.2018 - 11.2024
- Partnered closely with project management teams to ensure smooth handoffs between pre-sales activities and implementation phases
- Enhanced company reputation within the industry through participation in trade shows, conferences, and other networking events
- Delivered detailed product demonstrations, highlighting unique features and benefits to prospective customers
- Strengthened relationships with key clients through consistent communication and proactive problem-solving
- Increase customer satisfaction by providing tailored technical solutions to meet client needs
- Led technical training sessions for both internal team members and clients, ensuring a thorough understanding of product capabilities
- Designed and delivered product training for clients
- Analyzed market trends, competitor performance and product strengths
System Administrator & Hardware Technician
ZION CONSULTANTS
09.2016 - 05.2018
- Specializations: Installation & Configuration Laptop & Desktop, Support client Computers, CCTV installation, Biometrics installation, troubleshooting Printer problems
Service Engineer
QRS Retail LTD
09.2013 - 09.2015
- Post held: Service Engineer (Laptop & Desktop sales and services) Specializations: Installation & Configuration Laptop & Desktop, Networking & CCTV Installation
Education
Higher Secondary Education -
State Board of Senior Secondary Education
03.2010
Secondory School -
State Board Of Secondory Education
04.2008
Skills
- Customer service
- Time management
- Microsoft word
- Microsoft excel
- Documentation review
- Physical examinations
- Computer literacy
- Leadership
- Communication skills
- Solution selling
- Sales training
- Competitive analysis
- Proposal writing
- Team collaboration
Certification
- MCSE
- MCSA
- MCP
Languages
English
Hindi
Malayalam
Tamil
Timeline
Technical sales Engineer
ENDLESS DATA COMPUTER TRADING LLC
07.2018 - 11.2024
System Administrator & Hardware Technician
ZION CONSULTANTS
09.2016 - 05.2018
Service Engineer
QRS Retail LTD
09.2013 - 09.2015
Secondory School -
State Board Of Secondory Education
Higher Secondary Education -
State Board of Senior Secondary Education
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