Thomas Villier
Jeffersonville
Summary
Adept at fostering safety and efficiency, I significantly reduced accident rates at Amazon/JARRS through comprehensive driver training and technology-enhanced learning. My tenure in the U.S. Navy honed my discretion and customer service skills, complementing my leadership qualities and active listening abilities. Achievements include maintaining a spotless driving record and championing professional development.
Overview
2025
2025
years of professional experience
Work History
Delivery Driver Trainer
Amazon/JARRS
- Championed a culture of safety throughout the organization by consistently reinforcing best practices during training exercises and ongoing coaching engagements.
- Reduced accident rates by providing thorough instruction in defensive driving techniques and vehicle maintenance best practices.
- Leveraged technology to deliver engaging and interactive virtual training sessions, ensuring all drivers received consistent instruction regardless of location.
- Served as a mentor for new hires, offering guidance and support throughout their onboarding process and providing valuable insights into company culture and expectations.
- Worked closely with dispatchers and operations managers to address any identified skill gaps within the team, developing targeted training interventions aimed at enhancing overall performance metrics.
- Championed ongoing professional development opportunities for drivers by staying apprised of industry-relevant certifications or workshops that could benefit the team''s continued growth and success.
- Enhanced driver efficiency by implementing comprehensive training programs focused on safety, route optimization, and customer service.
Office Manager/Leading Petty Officer
United States Navy, Yeoman 2nd Class
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Professional Driver
Ryder Logistics
10.2017 - Current
- Improved customer satisfaction by providing timely and efficient transportation services.
- Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
- Kept completely clean driving record with no reportable incidents.
- Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
- Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
- Utilized effective communication skills when interacting with passengers from diverse backgrounds and varying needs.
Education
Political Science
Texas State University
San Marcos, TXDiploma - General Studies
Jeffersonville High School
Jeffersonville06.1994
Skills
- Driver assessment
- Patience and tolerance
- Active listening
- Team leadership qualities
Accomplishments
Received Navy and Marine Achievement Medal for displaying exceptional devotion to duty.
Award Good Conduct Medal 2000.
Timeline
Professional Driver
Ryder Logistics
10.2017 - Current
Delivery Driver Trainer
Amazon/JARRS
Office Manager/Leading Petty Officer
United States Navy, Yeoman 2nd Class
Political Science
Texas State University
Diploma - General Studies
Jeffersonville High School
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