Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
Generic
THOMAS KONDAVEETI Project Manager

THOMAS KONDAVEETI Project Manager

Munich

Summary

Versatile Project Manager/Implementation consultant with more than 8 years of experience in successfully planning, executing, supporting diverse projects in supplychain,retail, realestate and transportation industries.Highly skilled at communicating with stakeholders, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills. Seeking an opportunity to contribute my project management skills in a dynamic and challenging environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Project Manager

ISTechnologies- Tango Analytics US :IWMS Software
06.2022 - 12.2023
  • Planned, executed and implemented various modules such as lease, contract and vendor management for IWMS software product across various industries focusing on retail customers
  • Created and delivered project reports to management that included important deadlines, potential hazards, and suggested courses of action
  • Successfully Implemented strategies to improve yearly renewals, product subscriptions and lowered churn by 20%
  • Played a key role in managing project stakeholders and promoted a cooperative, upbeat team environment to achieve the highest CSAP results.
  • Streamlined project management processes by implementing new organizational tools and software.

Product support analyst

Attain Solutions - AR/VR Tech SAAS Product
08.2021 - 01.2022
  • Collaborated with the product development team to communicate customer feedback and contribute to product improvements in construction and tourism industry.
  • Provided expert-level support to customers, resolving complex product-related issues and escalations
  • Timely addressed the SLA requirements and ensured client satisfaction.

Senior Engineer

Brillio Technologies: IT Consulting - Walmart US
11.2020 - 07.2021
  • Performed administrative activities such as Project/User creation, Roles Management, Import and Export projects, database configuration setup, and dataset management
  • Monitored the InfoSphere suiteservers and Killed/assisted release job locks, shared memory locks, and hung processes

Product Implementaion and Lead Customer Success

MTAP Technologies -Transport Automation SAAS
10.2019 - 10.2020
  • Ensured 100% client satisfaction and retention by effectively leading a team of five people in the implementation, management, and support of Safetrax software for thirty clients across several industries
  • Demonstrated proficiency in seamless customer onboarding and training sessions, ensuring maximum utilization of the product.
  • Promoted as Lead customer success for effectively handling accounts for the Hyderabad region

Business Analyst SAP MM Consultant

CGI : IT Consulting -BELL Canada
11.2015 - 10.2019
  • Led UAT, IT efforts by defining test cases, built and nurtured strong client relationships, becoming a trusted advisor
  • Initiated review calls with business and analyzed BRD,FS documents for the yearly product enhancements
  • Worked with Senior team members and global clients in streamlining physical inventory process for retail industry through FIORI application
  • Recognized and awarded for effective client communications for responding to critical issues of the project

Education

MBA - Technology Management

KL University
Guntur, India
04.2015

Bachelor of Science - Information Technology

JNTU Hyderabad
Hyderabad, India
07.2012

Skills

  • Agile Methodologies
  • Project Management
  • Cross-functional Team Leadership
  • SaaS Product management
  • Strategic Planning
  • Client success management
  • Market Research
  • Risk Management
  • Vendor Management

    Tools

  • SAP ECC,Fiori
  • Service Now
  • JIRA
  • ZenDesk
  • ZOHO
  • Datastage-IBM Infosphere Suit
  • SAP Solution manager
  • Microsoft office suit

Languages

English
Advanced (C1)
German
Beginner (A1)

Certification

Become a Product manager- Udemy

Primavera - Oracle University

CBIL CRM - Oracle university

Timeline

Project Manager

ISTechnologies- Tango Analytics US :IWMS Software
06.2022 - 12.2023

Product support analyst

Attain Solutions - AR/VR Tech SAAS Product
08.2021 - 01.2022

Senior Engineer

Brillio Technologies: IT Consulting - Walmart US
11.2020 - 07.2021

Product Implementaion and Lead Customer Success

MTAP Technologies -Transport Automation SAAS
10.2019 - 10.2020

Business Analyst SAP MM Consultant

CGI : IT Consulting -BELL Canada
11.2015 - 10.2019

MBA - Technology Management

KL University

Bachelor of Science - Information Technology

JNTU Hyderabad

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THOMAS KONDAVEETI Project Manager