Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Software
Timeline
Generic

Thrylokya Gummadi

ServiceNow Developer
Bangalore

Summary

Dynamic Software Engineer with 2+ years of experience in ITSM technologies, including ServiceNow. Skilled in configuration management, system administration, and scripting. Currently seeking a Configuration Management Developer role to leverage expertise in CMDB and integration.

Overview

9
9
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
1
1
Language

Work History

ServiceNow Developer

DifendaWorks Inc
01.2022 - Current
  • ITSM Technology
  • Providing User Access to the Service Now Instance and trouble-Shooting the User Related issues.
  • Process and modules deployment of incident, problem, change, service level management, service catalog, time management.
  • General support, administration and maintenance of Service Now platform.
  • Scripting in serviceNow.
  • Worked with other disciplines on systems designed for clients to understand building needs.
  • Streamlined business processes for improved workflow management through the customization of ServiceNow forms and fields.
  • Worked on Scoped application that integrates with third party application.

Mainframe Developer

Tech Mahindra
02.2015 - 02.2016
  • Attended comprehensive user training sessions on new mainframe features and functionalities.
  • Enhanced system efficiency by optimizing mainframe applications and implementing innovative solutions.

Education

Bachelor of Engineering Technology - Electrical And Electronics Engineering

Srinivasa Ramanujan Institute of Technology
Anantapur
06.2005 - 03.2008

Intermediate - Mathematics, Physics And Chemistry

Narayana Junior College
Hyderabad
06.2003 - 03.2005

Kendriya Vidyalaya
Anantapur
04.2001 -

Skills

ServiceNow Administration

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Accomplishments

  • Developed a Flexible Power Electronic Transformer, as a part of final-year project
  • Internship on Electrical Machines in BHEL Hyderabad
  • Presented a White paper project on Renewable Energy sources in JNTU, Pulivendula
  • Participated in MATLAB workshop in NIT, Warangal

Certification

Certified Application Developer

Software

ServiceNow

Jira

Confluence

Timeline

ServiceNow Developer

DifendaWorks Inc
01.2022 - Current

Mainframe Developer

Tech Mahindra
02.2015 - 02.2016

Bachelor of Engineering Technology - Electrical And Electronics Engineering

Srinivasa Ramanujan Institute of Technology
06.2005 - 03.2008

Intermediate - Mathematics, Physics And Chemistry

Narayana Junior College
06.2003 - 03.2005

Kendriya Vidyalaya
04.2001 -

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Thrylokya GummadiServiceNow Developer