TIKESH GUPTA
Mirzapur
Summary
Self-motivated and diligent civil engineering graduate eager to contribute skills and technical knowledge to a forward-thinking organization. Strong problem-solving abilities, complemented by customer service experience, enhance the capacity to tackle challenges effectively. Committed to professional growth and success, with a passion for continuous learning and development in the engineering field. Prepared to make a meaningful impact through innovative solutions and collaborative teamwork.
Overview
2
2
years of professional experience
Work History
Technical Executive
Ultratech Cement Limited
08.2024 - Current
- Provided technical support to customers, contractors, and engineers regarding cement applications.
- Conducted site visits, product demonstrations, and training sessions to improve product usage.
- Assisted in enhancing customer satisfaction and building brand trust through technical solutions.
- Coordinated with sales teams to bridge technical requirements and customer needs.
- Aware customer about other building construction chemicals.
- Managed time efficiently in order to complete all tasks within deadlines.
Customer Sales Executive
ACC Limited
05.2024 - 08.2024
- Interacted with customers to provide product information and support.
- Assisted in improving customer satisfaction and brand visibility.
Education
Bachelor of Technology - Civil Engineering
University of Lucknow
Lucknow05.2024
Diploma - Civil Engineering
Board of Technical Education Uttar Pradesh
India07.2020
Intermediate - PCM
CBSE
Uttar Pradesh03.2017
High School Diploma -
CBSE
Uttar Pradesh03.2015
Skills
- AutoCAD
- CCC
- MS office
- Critical thinking
- Problem resolution
- Communication
- Team building
- Customer relations
- Waterproofing knowledge
Languages
Hindi
English
Awards & Recognitions
Awarded Best Technical Executive – Central Zone, March 2025 at Ultratech Cement Limited for outstanding technical support and services delivery.
Recognized as Best Technical Executive – Awadh Region, September 2025 for excellence in customer engagement and technical leadership.
Timeline
Technical Executive
Ultratech Cement Limited
08.2024 - Current
Customer Sales Executive
ACC Limited
05.2024 - 08.2024
Bachelor of Technology - Civil Engineering
University of Lucknow
Diploma - Civil Engineering
Board of Technical Education Uttar Pradesh
Intermediate - PCM
CBSE
High School Diploma -
CBSE