TILAK MITRA
Scrum Master | Agile Delivery | SAFe Practitioner
Pune,MH
Summary
Senior Scrum Master with 12+ years of experience supporting Agile and SAFe delivery across Medical Devices, Consumer Durables, and Home Appliances domains. Strong expertise in ART-level coordination, Agile ceremonies, flow metrics, dependency management, and continuous improvement. Proven ability to work across all regions and platforms, partnering with Product Owners, Engineering, Quality, and Procurement teams to ensure predictable delivery and high-quality outcomes. Hands-on experience supporting X-ray programs, including lab qualification, indigenous testing enablement, and localization initiatives in regulated environments.
Overview
13
13
years of professional experience
1
1
Certification
3
3
Languages
Work History
Scrum Master (ART-level Agile Delivery)
Philips
07.2024 - Current
- Leading ART-level Agile delivery support across multiple teams, ensuring alignment with business objectives and PI commitments.
- Facilitating Agile ceremonies: Daily Stand-ups, Sprint Planning, Sprint Review, and Retrospective using Azure DevOps.
- Tracking and reporting ART-level KPIs, flow metrics, delivery health, and First Time Right (FTR) metrics to leadership.
- Facilitated Agile 360° training sessions for team members, improving Scrum adoption, collaboration, and sprint predictability.
- Drove First Time Right (FTR) adoption across teams by embedding quality checkpoints in sprint planning, definition of done, and review cycles, resulting in 30% improvement in delivery quality and 50% reduction in rework.
- Collaborating with Product Owners, Engineering, Quality, and Procurement teams to ensure smooth execution.
- Delivered end-to-end project management including scope, schedule, budget, risk, and stakeholder communication.
- Played a key role in purchase & procurement coordination, supplier engagement, and cost negotiations to support project execution.
- Supported localization of project execution, enabling regional sourcing and reducing dependency on imports.
- Contributed to lab qualification and indigenous testing enablement for X-ray systems, supporting compliance and in-house validation.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
Scrum Master | Project Leader (NPD & Sustenance)
GE Healthcare
09.2019 - 06.2024
- Facilitated Agile and SAFe practices across multiple teams delivering X-ray Mobile, Fluoroscopy, and Fixed Radiology systems.
- Led 75+ projects with a 95% success rate, supporting sprint execution, PI commitments, and delivery predictability.
- Implemented SAFe metrics, KPIs, and dashboards to improve transparency and flow.
- Facilitated ART ceremonies: PI Planning, ART Syncs, Inspect & Adapt.
- Acted as interim RTE, supporting ART-level coordination and decision-making.
- Enabled continuous improvement through retrospectives, risk management, and stakeholder alignment.
- Prioritized Product Backlog and timely Sprint review , reducing Team Sprint Carry over and User Story Spit by 30%.
- On-time Stakeholder communication, Insights on challenged , Project Budget, Implementation on lessons learnt, resulting in a Significant growth in Project Delivery and Quality deliverable.
- Quarterly component and parts review with supplier help, maintaining the product vitality status in good health.
- Quarterly component and Parts review with Supplier help Maintaining the Product Vitality status in good health
Product Engineer
Flextronics
02.2016 - 09.2019
- Tested completed projects for functionality and implemented production improvements.
- Drove continuous improvement initiatives through Kaizen activities.
- Collaborated with cross-functional teams to enhance product performance.
- Provided technical inputs for design, specifications, and proposals.
- Mentored and supported junior engineers.
New Product Development Engineer
Videocon Industries Ltd
08.2013 - 01.2016
- Supported product design, mold design, and 2D drafting activities.
- Coordinated with vendors for pricing, services, and delivery schedules.
- Updated product manuals and documentation.
- Participated in brainstorming sessions to enhance product features.
Education
Bachelor of Engineering - Mechanical
Nagpur University
01.2013
HSC -
CBSE
01.2009
Skills
Scrum Master Agile Coach
SAFe ART-level Execution
Sprint Planning, Review & Retrospective
PI Planning ART Sync Inspect & Adapt
Dependency & Impediment Management
Certified SCRUM MASTER
Team collaboration
Risk management
Resource coordination
Purchasing and procurement
References
References available upon request
Certification
CERTIFIED SCRUM MASTER
TOOLS & TECHNOLOGIES
- Azure DevOps
- Rally
- MS Office (Advanced)
Timeline
Scrum Master (ART-level Agile Delivery)
Philips
07.2024 - Current
Scrum Master | Project Leader (NPD & Sustenance)
GE Healthcare
09.2019 - 06.2024
Product Engineer
Flextronics
02.2016 - 09.2019
New Product Development Engineer
Videocon Industries Ltd
08.2013 - 01.2016
Bachelor of Engineering - Mechanical
Nagpur University
HSC -
CBSE