Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Accomplishments
Timeline
Generic
Tilesh Raja

Tilesh Raja

Operations Analyst
Pune,Maharashtra

Summary

I am actively seeking a challenging position within a company that values individual commitment and initiative to drive growth and profitability. My goal is to contribute to the success of the company through my skills and dedication.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Freelancer

Gaming Stocks Institute
Pune
07.2023 - Current
  • Developed and implemented comprehensive marketing strategies to increase client base and revenue.
  • Conducted regular one-on-one meetings with each mentee to discuss challenges, successes and goals.
  • Mentoring students for personal finances and about financial markets.

Operations Analyst

ALLSTATE SOLUTIONS
Pune
03.2022 - 10.2023
  • Analyzed and documented existing business processes to identify inefficiencies and recommend process improvements.
  • Developed and implemented operational strategies for optimizing efficiency, improving customer service, and reducing costs.
  • Utilized speculative decision-making skills to analyze cases and improve processing efficiency.
  • Contributed to the Pilot Process by handling research on return mails within the insurance industry.
  • Evaluated vendor contracts for compliance with corporate policies and negotiated favorable terms where necessary.

Operations Specialist

SLK GLOBAL SOLUTIONS
Pune
08.2020 - 07.2021
  • Analyzed customer feedback to improve operations processes and increase customer satisfaction.
  • Conducted regular reviews of operational procedures to ensure compliance with company standards.
  • Worked on a process improvement idea and successfully transferred it to onshore partners.
  • Handling Policy Administration - Property insurance for US Clients, researching the US state laws, investigating policy records.
  • Processing payments for vendors who examine and inspect the vehicle after loss.
  • Examining different parameters through Google, Bing, etc.

Store Manager

Dominos India
Pune
12.2019 - 06.2020
  • Monitored inventory levels and placed orders to restock shelves.
  • Established customer service standards and monitored staff compliance.
  • Organized promotional events to increase product awareness.
  • Resolved customer complaints in a timely manner.

Delivery Driver

SWIGGY
Pune
11.2018 - 12.2019
  • Received daily delivery instructions and route assignments from dispatch.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Transported and safely delivered items to prevent damage or loss.

Education

Bachelor in Mechanical Engineering - Mechanical Engineering

PVPIT Savatribai Phule University
Pune
08-2021

Diploma in Mechanical Engineering - Mechanical Engineering

P.R.Pote Institute Of Polytechnic And Technology
Amravati
07-2018

High School Diploma -

Saint Paul's Academy
Akot
07-2015

Skills

  • Project Management
  • Customer Support
  • Online tutoring
  • Business Strategy Development
  • Data Analysis
  • Operational Efficiency
  • Financial Markets
  • Financial Budgeting
  • Problem Resolution

Languages

English
First Language
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Gujarati
Proficient (C2)
C2

Certification

  • NISM SEBI INVESTOR CERTIFICATION
  • Algorithmic trading and stocks essential training
  • Economic for business leaders

Affiliations

  • Member of CSR committee (SLK GLOBAL SOLUTIONS)

Accomplishments

  • National level certification in volley ball.

Timeline

Freelancer

Gaming Stocks Institute
07.2023 - Current

Operations Analyst

ALLSTATE SOLUTIONS
03.2022 - 10.2023

Operations Specialist

SLK GLOBAL SOLUTIONS
08.2020 - 07.2021

Store Manager

Dominos India
12.2019 - 06.2020

Delivery Driver

SWIGGY
11.2018 - 12.2019

Bachelor in Mechanical Engineering - Mechanical Engineering

PVPIT Savatribai Phule University

Diploma in Mechanical Engineering - Mechanical Engineering

P.R.Pote Institute Of Polytechnic And Technology

High School Diploma -

Saint Paul's Academy

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Tilesh RajaOperations Analyst