Timir Majee
Summary
IT Infrastructure and Security Manager with 14 years of experience in IT operations, infrastructure planning, and cybersecurity across diverse sectors. Expertise in developing and implementing IT strategies, managing audits with EY and KPMG, and delivering secure IT solutions. Proficient in cloud platforms (AWS, Azure, GCP), VMware, and SAP, with a track record of successful infrastructure rollouts and network security enhancements. Skilled in project management, vendor management, and IT process automation, ensuring efficient IT service delivery and compliance.
Overview
15
15
years of professional experience
Work History
IT Manager
Deevyashakti India Pvt Ltd
Hyderabad
08.2024 - Current
- Manage, maintain, and implement an email solution.
- Implementations of IT infrastructure at new office locations. Network devices include routers, firewalls, switches, VPNs, VMware, Google Workspace, ticketing tools, antivirus, backup servers, and policy management.
- Installation of LAN, SD-WAN, router, firewall, and leased line.
- ITGC, GDPR, SOC2, ITIL, and ITSM audit management with EY.
- IIS, Proxy, Active Directory, and DHCP Server Management.
- Define and monitor the IT budget. Licensing and asset utilization, asset tracking, and life cycle management.
- I am responsible for end-to-end IT operations for this factory, as well as the commissioning of IT infrastructure and IT applications for new locations spread across the factory and head office.
- Implements firewalls, network activity, network security, and endpoint security, as per ITSM SLA compliance with KPMG.
- Multiple application server managements with private cloud services (Cloud4c).
- Project completed active directory clouds and on-premises.
- VAPT and Cloud Security: AWS, Azure Security.
- IT infrastructure management and network management (end-user support).
- Support IT infrastructure consisting of Windows, Mac, Linux OS, and servers.
- Manage IT procurement, vendors, and ISP, and mobility requirements of the company.
- Planning license cost management, IT asset management tools, and the ticketing tools process (Freshservice, Jira, Slack, ManageEngine).
- Ticketing tools and asset management's implementation tools—Snipe-It.
- Manage onboarding, offboarding, IT tasks, and automation of routine IT processes.
- Team Management.
- Developed IT policies to enhance data security and compliance.
- Worked closely with vendors to negotiate contracts and select appropriate products or services.
- Collaborated with other departments to develop innovative solutions for complex problems.
Assistant Manager - IT
Honasa Consumer Ltd
Gurgaon
05.2023 - 07.2024
- Data security, DLP implementation.
- Manage and maintain an email solution for the group of organizations.
- Ticketing tools implementation: Fresh services and asset management tools, Freshdesk.
- Configured and managed firewalls, intrusion detection/prevention systems, and network monitoring tools.
- Monitored network activity using SIEM tools, ensuring real-time detection of threats.
- Manage Google Workspace and MS O365 with API connection and MFA.
- AWS, Azure Security, and Google Cloud Platform (GCP).
- Implement managed firewalls, network activity, and endpoint security as per ITSM compliance.
- Install and implement Azure Active Directory, clouds, and on-premises.
- Manage user access and privileges in Active Directory.
- IT infrastructure management and network management (end-user support).
- Support IT infrastructure consisting of Windows, Mac, Linux OS, and servers.
- Monitor system performance, and optimize it.
- Manage IT procurement, vendors, and ISP, and mobility requirements of the company.
- Manage the IT budget, license cost management, and IT asset management.
- Implement ticketing tools and asset management software.
- ITSM and ITGC audit with the EY team.
Sr. Executive
Riaan Wellness Pvt Ltd
Gurgaon
08.2018 - 04.2023
- Handling all the IT solutions.
- Handling the IT budget and policy.
- Implements the O365 Exchange Server, license, and endpoint security cloud version.
- User administration and defining user roles and policies, Training for end users on the ERP system and functional knowledge of the ERP module.
- IT assets, vendor management, IT procurement, IT security, and severe management.
- Maintenance and Monitoring of Biometric Attendance Management System (EPABX System Telephone), Online UPS, CCTV Surveillance, DVR, etc.
- Accountable for supposed Head Office, Factory, All CNF, and All Retail Stores.
- Maintenance of ERP (Tally, Retail Graph, and Logic ERP) Server, Application, Database, and Remote Server.
- Manages and maintains the Microsoft Windows Software License Agreement.
- Functions: Service Desk, Facilities Management, IT Operations Control, Application Management, and Technical Management.
SR. Network and System Engineer
RCG Infomatices & Services Pvt Ltd
Kolkata
02.2012 - 08.2018
- Troubleshoot and solve various types of company PCs, laptops, servers, printers, internet, local networks, routers, access points, voice, and CCTV cameras.
- Monitor and install firewalls in the domain environment of the different companies, and install and configure computer hardware operating systems.
- Provided support, implemented MPLS, and drafted MPLS reports regularly.
- Assembling and disassembling a laptop, reporting faults, and maintaining logs on servers, desktops, and laptops.
- I handled many projects.
Field Services Engineer
IMPACT
West Bengal
06.2011 - 01.2012
- Maintains the WB Consumer Forum for all branches: desktop, printer, network, and IT-related peripherals.
- Installed complex hardware and software and upgrades to ensure work is performed as per the company policy.
- Handling client and end users for site-related escalations with proper justification and maintenance.
Hardware Support Technician
System and Services
Kolkata
03.2010 - 05.2011
- Delivered FMS support according to client requirements across multiple organizations.
- Maintained compliance systems and software for South-eastern Railway, Rites, GRSE-Indian Navy, and CMRI.
- Managed domain controllers, WSUS patch management, WDS servers, Hyper-V, and VMware ESXi hosts.
- Administered web servers and SQL database servers while troubleshooting user hardware and application issues.
- Configured and resolved issues with MS Outlook (2007-2019), SQL Server, Visual Studio, IIS, and Wamp server.
Education
MCSE and Exchange Server -
RGIn4Matics IT training institute
01.2014
Advance Diploma -
Indian Institute Hardware Engineers
01.2012
B.A -
Gauhati University
01.2010
Advance training - HTML, Java script, Visual Basic, VB.net
iLEARN
01.2010
Advance Diploma - Technology
Youth Computer training center
01.2009
Skills
- Cybersecurity best practices
- Risk mitigation planning
- IT asset management strategies
- Cybersecurity governance
- ITIL framework expertise
- Information security management
- Compliance auditing practices
- Networking protocols
- FTP and Telnet
- SD-WAN management
- Firewall configuration
- Network security strategies
- Data loss prevention (DLP)
- Server management
- VMware virtualization
- Hyper-V administration
- Google Workspace proficiency
- Microsoft 365 administration
- Vendor management strategies
- Active Directory management
- AWS cloud services
- Azure cloud solutions
- IT infrastructure management
- Cloud security implementation
- Project management methodologies
- End-user support services
- SAP Basis and security
Languages
Bengali
First Language
Hindi
Advanced (C1)
C1
English
Advanced (C1)
C1
Projects
1. IT Infrastructure Rollout – Deevyashakti India Pvt Ltd (2024 – Present) 2. SAP HANA & Infrastructure Management – Honasa Consumer Ltd (2023 – 2024) 3. Enterprise IT & ERP Support – Riaan Wellness Pvt Ltd (2018 – 2023) 4. Network & Server Support Projects – RCG Infomatics & Services (2012 – 2018) 5. Public Sector IT Support – WB Consumer Forum via IMPACT (2011 – 2012) 6. FMS & IT Compliance Setup – System and Services (2010 – 2011)
- Objective: Plan and implement IT infrastructure and SAP AMS across factory and new office locations.
- Key Deliverables:
Deployed LAN, SD-WAN, routers, firewalls, switches, VPNs, and VMware infrastructure.
Implemented email solutions, including Google Workspace administration and O365 API/MFA integrations.
Managed IT procurement, vendor selection, and asset tracking tools (Snipe-IT).
Ensured compliance with ITGC, SOC2, GDPR, ITIL, and ITSM audit frameworks in coordination with EY and KPMG. - Tools/Technologies: Cloud4C (private cloud), Jira, Freshservice, ManageEngine, Slack, Active Directory, DHCP, IIS, Azure AD.
- Objective: Oversee SAP Basis administration and IT infrastructure operations across multiple locations.
- Key Deliverables:
Managed SAP HANA launchpad access and cloud application configurations.
Handled Active Directory user provisioning and role-based access controls.
Deployed and monitored DLP solutions, managed firewalls, SIEM tools, and endpoint security.
Led ticketing and asset tool deployments using Freshservice and Freshdesk. - Tools/Technologies: AWS, Azure, GCP, SIEM, MS O365, Google Workspace, SD-WAN, VMware, DLP.
- Objective: Lead enterprise IT operations, ERP support, and security for head office, factory, CNFs, and retail stores.
- Key Deliverables:
Implemented Exchange Online, endpoint security cloud solutions, and IT policy frameworks.
Supported ERP systems (Tally, Retail Graph, Logic ERP) across sites, including database/server management.
Deployed CCTV, biometric systems, UPS, and handled asset lifecycle management. - Tools/Technologies: Windows Server, O365, Logic ERP, Exchange Online, CCTV, UPS, EPABX, SQL.
- Objective: Deliver IT support services and infrastructure for client environments.
- Key Deliverables:
Installed and maintained domain controllers, firewalls, MPLS, and network devices.
Provided hardware/software support for desktops, servers, laptops, and VoIP systems.
Managed SQL Server, WSUS, Hyper-V, WDS, and VMware ESXi installations. - Tools/Technologies: Sophos, Fortinet, SQL Server, Hyper-V, VMware, WSUS, Visual Studio, IIS.
- Objective: Provide comprehensive IT support across West Bengal Consumer Forum branches.
- Key Deliverables:
Installed and upgraded desktop and printer hardware/software.
Provided end-user support and handled escalations with detailed reporting. - Objective: Support FMS and compliance setup for client-based environments.
- Key Deliverables:
Maintained WDS, WSUS, SQL, firewalls, and performed security patching.
Handled Outlook/O365, SQL Server backup, and restoration tasks.
Timeline
IT Manager
Deevyashakti India Pvt Ltd
08.2024 - Current
Assistant Manager - IT
Honasa Consumer Ltd
05.2023 - 07.2024
Sr. Executive
Riaan Wellness Pvt Ltd
08.2018 - 04.2023
SR. Network and System Engineer
RCG Infomatices & Services Pvt Ltd
02.2012 - 08.2018
Field Services Engineer
IMPACT
06.2011 - 01.2012
Hardware Support Technician
System and Services
03.2010 - 05.2011
MCSE and Exchange Server -
RGIn4Matics IT training institute
Advance Diploma -
Indian Institute Hardware Engineers
B.A -
Gauhati University
Advance training - HTML, Java script, Visual Basic, VB.net
iLEARN
Advance Diploma - Technology
Youth Computer training center
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