Experienced professional with a strong background in hospitality gained from renowned brands such as Four Seasons, JW Marriott, The Leela, Radisson, and Hilton. Proven track record of delivering exceptional dining experiences and driving operational excellence in luxury brands. Known for leading high-performing teams to success, demonstrating a commitment to service excellence and enhancing the dining journey for every guest.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Assistant Restaurant Manager
Dharana At Shillim Wellness Retreat
Lonavala
05.2024 - Current
Directed Multi-Venue Operations: Skillfully managed daily activities of a health-centric restaurant and sophisticated library bar, guaranteeing consistent, top-quality service across unique F&B environments.
Championed Team Leadership & Development: Oversaw and inspired a diverse team, emphasizing professional growth, customer engagement, and delivering superior service.
Elevated Guest Experience: Crafted bespoke, upscale dining encounters that reflected the wellness-oriented and holistic ethos of a premier luxury Retreat.
Ensured Operational Excellence: Upheld rigorous service and safety standards through strict adherence to SOPs and LSOPs, complemented by regular comprehensive quality assessments.
Optimized Restaurant Performance: Steered daily operations to sustain high levels of customer service, coordinated staff scheduling to maximize operational efficiency and guest contentment.
Food & Beverage Executive
Leela Palaces and Hotels
Bangalore
01.2021 - 03.2024
Directed Outlet Operations: Ensured seamless daily management of the Library Bar and All Day Dining Restaurant, upholding luxury service standards and delivering superior guest experiences in a Luxury Experience.
Led Team Supervision & Performance Enhancement: Guided and inspired a 22+ member staff across venues to provide meticulous, high-quality service, aligning with The Leela's prestigious brand values.
Food & Beverage Executive
JW Marriott Goa
Goa
01.2020 - 01.2021
Oversaw daily operations of multiple outlets simultaneously, ensuring smooth coordination between all teams involved in service delivery.
Led successful event planning initiatives for both corporate functions and private parties, exceeding client expectations every time.
Bar Executive
Radisson Goa
Goa
01.2019 - 01.2020
Enhanced the bar's atmosphere and guest experience with visually creative cocktail presentations, leading to increased sales and a loyal customer base.
Strengthened the bar's local presence by actively participating in community events,testings.
Bar Supervisor
Ibis Bengaluru City Centre
Bangalore
01.2018 - 01.2019
Complete bar opening and closing procedures with daily inventory.
Poured and prepared mixed drinks for over 200 customers daily.
Bartender
Four Season Dubai
Dubai
01.2017 - 01.2018
Kept bar presentable and well-stocked to meet customer needs.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Reservations Supervisor | Wellness & Spa Coordinator | Front Service Officer at Elysia Spa and Wellness RetreatReservations Supervisor | Wellness & Spa Coordinator | Front Service Officer at Elysia Spa and Wellness Retreat