TITUS ARAKKAL
Mumbai
Summary
Accomplished Specialist in Cloud Infrastructure and Security at LTIMindtree, adept in MicroStrategy and Ab Initio, with a proven track record in enhancing security operations and vulnerability management. Excelled in delivering impactful information security analysis and fostering strong stakeholder relationships, demonstrating exceptional communication skills and a commitment to excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Specialist- Cloud Infrastructure and Security
LTIMindtree
Budapest/Navi Mumbai
08.2021 - Current
- Currently working as an Information Security Analyst and Team Lead for a Citi client, with experience in tools used for the Automated Security Testing Suite.
- Orchestrate the analysis and delivery of Information Security Vulnerability Findings to customers with impactful, comparative, interpretative information security analysis in a clear, consistent, and factual manner.
- Responsible for reported metrics, including the detection and use of various available inventories and scan results, data modeling, processing, calculating, and transformation into meaningful metrics and reports.
- Analyzing data or information, identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Building and maintaining strong working relationships with IT engineering, operations, and other stakeholders to remediate information security and/or vulnerability findings.
- Coordinate and lead vulnerability management forums with operations and engineering leads, as required, to resolve outstanding or pending issues before requiring further escalation.
- Responsible for managing customer expectations and the effective delivery of reported metrics.
- Must escalate issues appropriately and in a timely fashion, with general management supervision.
- Support the organization through internal and external audits of the various processes and procedures in use.
- Revise and update documentation, PCMs.
- Evaluating information to determine compliance with standards.
Engineer - Cloud and Infrastructure Services
LTIMindtree
Bengaluru
12.2017 - 08.2021
- Worked as an Ab Initio administrator and MicroStrategy (MSTR) administrator for Citi Bank client.
- Hands-on experience with Middleware administration tasks for Ab Initio.
- Ab Initio code deployment from lower to higher environments and code checkouts.
- Installing prerequisite software for the application, configuring Co-op for the application.
- Configuring and scheduling jobs in AutoSys.
- Onboarding a new project to EME.
- Installing Ab Initio keys for Linux and Windows machines.
- Onboarding users to EME.
- Performing weekend on-call activity.
- Requesting and installing GDE keys for users through the key server administrator console.
- Handling the COB test for all support applications.
- Handling a complete range of high-end Ab Initio administration.
- Coordinating between onsite and offshore team members.
- Placing a CMP request for onboarding user setup, and all DEV-related activities.
- Monitoring and configuring Autosys jobs for space usage alerts.
- Coordination of server build activities with multiple stakeholders, and providing support and assistance.
- Deployment of Autosys jobs across multiple environments.
- Provided first and second level technical support and troubleshooting to external clients.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Installed, configured, tested, and maintained operating systems, application software, and system management tools.
- Creation of schedules, events, and subscriptions in MSTR.
- Installation and configuration of MicroStrategy on Linux servers.
- Upgrading the MicroStrategy version across all environments.
- Managing user security through security roles in MSTR.
- Successfully performed project duplication on numerous occasions using the Project Duplication wizard.
- Deployment and migration of workflows in MSTR.
- Good understanding of working on Command Manager and System Manager.
- Worked extensively in the creation of new users, roles, privileges, shared folders, and access control lists.
- Service restarts on MSTR Intelligence servers, and handling issues related to the same.
Education
Bachelor of Information Technology -
Mumbai University
Mumbai04.2017
Skills
- MicroStrategy
- Ab Initio
- Microsoft Excel
- Microsoft Word
- Linux System Administration
- BlackDuck
- Archer
- Checkmarx
- Communication
- Vulnerability Management
- Security Operations
- ITIL
- Documentation and Reporting
- Administrative Support
Accomplishments
Received appreciation for outstanding performance for the month of June 2020
Achieved promotion to Specialist following three years of successful project leadership and team management
Certification
- Persuing Associate Google Cloud Engineer Certification
Timeline
Specialist- Cloud Infrastructure and Security
LTIMindtree
08.2021 - Current
Engineer - Cloud and Infrastructure Services
LTIMindtree
12.2017 - 08.2021
Bachelor of Information Technology -
Mumbai University