Timeline
Summary
Skills
Work History
Education
Awards
Interests
Overview
Work Preference
Languages
Prashant Tiwari
Open To Work
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Prashant Tiwari

Timeline

Software Engineer - Nuvolo Technologies
04.2024 - Current
System Engineer - Tata Consultancy Services
01.2021 - 05.2023
Assistant System Engineer - Tata Consultancy Services
03.2018 - 12.2020
Ajay Kumar Garg Engineering College - Bachelor of Science, Information Technology
07.2013 - 05.2017

Summary

ServiceNow backend developer with over 7 years of software development experience, including 3 years specialising in ServiceNow. Proficient in ReactJS, .NET,SQL, and Python, with a strong focus on application development and customisation. Expertise in integrations, workflow automation, and delivering scalable enterprise solutions

Skills

ServiceNow: Server-side Scripting, Script Includes, Client Scripts, UI Policies, UI Actions, GlideRecord, GlideAjax, Flow Designer, REST APIs, Transform Maps, UI Builder, Workspaces, Notifications, Script Actions, Scheduled Jobs

Programming Languages: JavaScript, Python

Frontend: ReactJS, HTML5, CSS3

Methodologies: Agile, Scrum

Work History

Software Engineer

Nuvolo Technologies
Pune, Maharashtra
04.2024 - Current

• Developed backend solutions using Business Rules, Script Includes, GlideRecord, GlideAjax, and Scheduled Jobs.
• Created workflows to automate processes within the ServiceNow environment.
• Implemented REST API integrations and GlideAjax-based client-server communication.
• Optimised applications for maximum speed and scalability.
• Developed Fix Scripts for bulk data updates and production issue resolution.
• Configured Import Sets and Transform Maps for data import and transformation.
• Collaborated with product owners, QA teams, and developers in Agile sprints.

System Engineer

Tata Consultancy Services
Bangalore, Karnataka
01.2021 - 05.2023

• Led a team in handling L1/L2 support, ensuring timely resolution of client requirements.
• Collaborated with cross-functional teams to ensure a smooth transition to ServiceNow.
• Configured forms, UI Policies, Client Scripts, and Business Rules to support migrated features.
• Implemented routing, improving performance and user experience.
• Optimised code using React Hooks and reusable components.
• Improved UI performance using lazy loading and code splitting.
• Developed UI architecture for employee perks and learning features.

Assistant System Engineer

Tata Consultancy Services
Bangalore, Karnataka
03.2018 - 12.2020

• Implemented React Hooks and HOCs to improve code reusability and performance.
• Wrote custom Hooks for logic and code optimization, reducing lines of code.
• Created scripts for running manual queries automatically using Python.
• Worked on developing automation for the Data Services.
• Used .NET MVC with a 3-layer model.

Education

Bachelor of Science - Information Technology

Ajay Kumar Garg Engineering College, Ghaziabad
07.2013 - 05.2017

Awards

• Innovation's Night Owl Award

• Innovation's Positive Energy Award

• Multiple On-the-Spot Awards for Excellence

• Service and Commitment Award

Interests

Gym

Badminton

Swimming

Cricket

Overview

4
4
years of post-secondary education
8
8
years of professional experience
2
2
Languages

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

ServiceNow DeveloperServiceNow ConsultantServiceNow Administrator

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location:
Open to relocation: Yes

Important To Me

Career advancementCompany CultureFlexible work hoursTeam Building / Company RetreatsPersonal development programsHealthcare benefitsWork from home optionPaid time off

Languages

Hindi
Native language
English
Upper Intermediate (B2)
B2
Prashant Tiwari