Gym


ServiceNow backend developer with over 7 years of software development experience, including 3 years specialising in ServiceNow. Proficient in ReactJS, .NET,SQL, and Python, with a strong focus on application development and customisation. Expertise in integrations, workflow automation, and delivering scalable enterprise solutions
ServiceNow: Server-side Scripting, Script Includes, Client Scripts, UI Policies, UI Actions, GlideRecord, GlideAjax, Flow Designer, REST APIs, Transform Maps, UI Builder, Workspaces, Notifications, Script Actions, Scheduled Jobs
Programming Languages: JavaScript, Python
Frontend: ReactJS, HTML5, CSS3
Methodologies: Agile, Scrum
• Developed backend solutions using Business Rules, Script Includes, GlideRecord, GlideAjax, and Scheduled Jobs.
• Created workflows to automate processes within the ServiceNow environment.
• Implemented REST API integrations and GlideAjax-based client-server communication.
• Optimised applications for maximum speed and scalability.
• Developed Fix Scripts for bulk data updates and production issue resolution.
• Configured Import Sets and Transform Maps for data import and transformation.
• Collaborated with product owners, QA teams, and developers in Agile sprints.
• Led a team in handling L1/L2 support, ensuring timely resolution of client requirements.
• Collaborated with cross-functional teams to ensure a smooth transition to ServiceNow.
• Configured forms, UI Policies, Client Scripts, and Business Rules to support migrated features.
• Implemented routing, improving performance and user experience.
• Optimised code using React Hooks and reusable components.
• Improved UI performance using lazy loading and code splitting.
• Developed UI architecture for employee perks and learning features.
• Implemented React Hooks and HOCs to improve code reusability and performance.
• Wrote custom Hooks for logic and code optimization, reducing lines of code.
• Created scripts for running manual queries automatically using Python.
• Worked on developing automation for the Data Services.
• Used .NET MVC with a 3-layer model.
• Innovation's Night Owl Award
• Innovation's Positive Energy Award
• Multiple On-the-Spot Awards for Excellence
• Service and Commitment Award
Gym
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