Summary
Overview
Skills
Work History
Education
Languages
Generic
TIYASA GUPTA

TIYASA GUPTA

Bangalore

Summary

Results-driven Product Owner with 9 years of experience in aviation and healthcare IT. Skilled in driving product development, improving operational efficiency, and delivering data-driven solutions. Proven track record of reducing costs, enhancing user satisfaction, and leading cross-functional teams to achieve business growth.

Overview

9
9
years of professional experience

Skills

  • Agile and Scrum methodologies
  • Product Lifecycle Management
  • Stakeholder Relationship Management
  • Product Strategy and Roadmap Development
  • Feature prioritization and user-centric design
  • Requirement Gathering and User Stories
  • Cross-functional team collaboration
  • Problem-solving and decision-making
  • Data-driven product development
  • Go-to-Market Strategy
  • Facilitate meetings (daily scrum, sprint planning, sprint review, and retrospective)
  • Tools: JIRA, Confluence, Miro, Mondaycom, SharePoint, Balsamiq, and Figma

Work History

Product Owner

at Flydocs (Lufthansa Technik)
01.2023 - Current
  • Increased operational efficiency and reduced penalties.

Achieved 20% operational efficiency and 15% fewer late penalties by executing the product roadmap for Lifecycle Asset Management (LAM) for clients such as Etihad and Sunclass.

  • Enhanced Global Collaboration.

Conducted on-site visits and virtual meetings to gather requirements and align the product with global client needs across multiple locations (Abu Dhabi, Dubai, Istanbul, Vadodara, and Chennai).

  • Pivoted product for airline market expansion.

Realigned product focus from lessors to airlines after market research, enabling successful global scalability, and widespread adoption across the aviation industry.

  • Increased aircraft availability and operational days.

Delivered 10% more operational days, saving €50k daily, by implementing data-driven processes focused on aircraft availability and downtime.

  • Ecosystem-Level Product Development.

Collaborated with Lufthansa Technik's subsidiaries to integrate APIs, enabling seamless data exchange, and creating cross-company business value for tech director app.

  • Reduced aircraft downtime and part swap costs.

Reduced downtime by 15% and part-swap costs by 20%, saving €300,000 annually through optimized part-swap recommendations and scenario modeling.

  • Accelerated time to market.

Reduced system implementation time by six weeks through process improvements, team coordination, and optimized resource allocation.

  • Defined product vision and strategy.

Defined the product vision, strategy, and roadmap, ensuring successful execution from conception to launch, including beta testing and post-launch.

  • Supported Product Lifecycle Training.

Provided ongoing training and support for users throughout the product lifecycle to ensure seamless adoption and efficient use.

Solution Designer

at Cerner Healthcare Solutions India
06.2020 - 12.2022
  • Prioritized Product Requirements.
    Gathered and prioritized stakeholder requirements, ensuring alignment with business goals and user needs for effective product development.
  • Created detailed user stories and mockups.
    Developed detailed user stories, acceptance criteria, and mockups to efficiently drive the implementation of key new features.
  • Guided Agile Best Practices.
    Provided expert Agile guidance, ensuring best practices were followed for iterative product development, and continuous improvement.
  • Collaborated on product design.
    Worked with the design team to develop a user-centric product interface, ensuring alignment with customer expectations and needs.
  • Managed the product backlog for maximum value.
    Prioritized and managed the product backlog to maximize value, ensuring stakeholder satisfaction, and alignment with business objectives.
  • Defined user personas and stories.
    Created user personas and stories to guide development, ensuring the product met real-world user needs and expectations.
  • Mentored junior team members.
    Mentored junior product owners on product management best practices, fostering team growth, and improving their skill development.
  • Facilitated clear communication.
    Facilitated communication between engineering teams and stakeholders to ensure mutual understanding of product requirements, and smooth execution.

Test Analyst

at Cerner Healthcare Solutions India
11.2015 - 05.2020
  • Led client application testing.

Orchestrated unit, integration, system, and acceptance testing to ensure comprehensive coverage across all levels of client applications.

  • Resolved testing issues.

Collaborated with development teams to efficiently resolve issues identified during testing cycles, improving overall product quality.

  • Managed issue tracking.

Expertly tracked and reported issues using Atlassian Jira and other tools, ensuring clear communication and resolution of defects.

  • Developed test cases.

Created detailed test cases and scripts based on business requirements, ensuring accurate testing of product features.

  • Maintained the Test Case Repository.

Wrote and updated manual test cases, maintaining optimal organization for maximum team productivity and streamlined testing.

  • Ensured accuracy in documentation.

Reviewed user stories, designs, and requirements documents to ensure the accuracy and completeness of information for development and testing.

Education

MSc. - COMPUTER SCIENCE

Christ University
Bangalore
05.2016

Languages

Bengali
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
TIYASA GUPTA