Tony Christopher

• Led sprint planning, reviews, and daily scrums for multiple teams, ensuring consistent delivery of product increments and maintaining a high level of team engagement.
• Removed obstacles and facilitated clear communication between Product Owners, development teams, and stakeholders, resulting in a 15% increase in team productivity.
• Organize and write documents for products including API documentation, Release Notes, User Guides, and Technical Onboarding Guides using Madcap Flare & Confluence.
• Crafting engaging and informative video content tailored for user learning using Camtasia.

Domain: Banking & Telecom. Product: Finacle Core Banking solutions (EdgeVerve), Telstra

• Led sprint reviews, daily stand-ups, and planning meetings, ensuring full engagement and delivery for Agile team of 8.
• Collaborated closely with Product Owners, developers, technologists, and Scrum Masters to define solutions, prioritize tasks, and drive continuous progress in product development.
• Designed and developed comprehensive software documentation, including User Manuals, Architecture, Configuration, and Security Guides, along with REST API documentation, aligning with product goals and release timelines.
• Managed delivery of release-based documentation, ensuring timely and accurate information dissemination across development, testing, and business teams.
• Led peer reviews, responsible for proofreading, editing, and ensuring the quality and consistency of all technical publications.
• Facilitated collaboration with Product Owners, development, and QA teams for effective information gathering, ensuring accuracy and alignment with project objectives.

Domain: Optical Networks Product: Nokia Network Functions Manager

• Analyzed impact of new features and mapping change into existing guides.
• Created videos using Camtasia, and embedded videos in online help.
• Analyzed the bugs raised by R&D teams, and assigned to the respective authors in the scrum team.

Domain: Telecom- Wireless. Client: Alcatel-Lucent

• Facilitated Scrum framework as scrum master and team lead for team of 5 members in sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Involved in bug fixing, developing automation scripts to automate test cases using Perl & Python.

Domain : Telecom - Wireless. Client: Nortel, Ericsson

• Actively involved in requirement analysis, writing high level and detailed design, implementation and designer testing during development cycle.
• Quality and process documentation lead for Nortel MSC project.