Toslima Khatun
Bardhaman
Summary
Detail-oriented Quality Analyst and Trainer with a strong background in training development and quality control. Proven ability to implement feedback mechanisms and conduct audits to enhance compliance and operational efficiency.
Overview
2
2
years of professional experience
Work History
Quality Analyst And Trainer
Marvelacts Private Limited
Kolkata
01.2026 - Current
Quality Control Analyst
TekEverika Global BPM Solution Pvt.Ltd
Kolkata
07.2025 - 12.2025
Inbound Telecaller
NSB BPO Solution Pvt.Ltd
Kolkata
04.2025 - 07.2025
Telecaller
Vibrant Infocom Private Limited
Kolkata
08.2024 - 01.2025
Education
High School Diploma -
Kendur High School
Kendur,Kendur,Purba Bardhaman01-2025
Skills
- Quality assurance
- Data analysis
- Training development
- Compliance auditing
- Quality control procedures
- Customer relationship management
- Problem solving
- Feedback implementation
- Audit processes
- Quality improvement
Languages
Bengali
Native
Native
Hindi
Upper Intermediate (B2)
B2
English
Upper Intermediate (B2)
B2
Technical Qualification
- Have Completed Handset Repair Engineering Course from Edujobs Academy Burdwan under PMKVY(NSDC).
- Have done Computer Diploma in Financial Accounting Course from National Yuva Computer Saksharata Mission, Aklakhi, Purba Bardhaman in 2023
Custom Section 4
- Father's Name: Sk Mujibar Rahaman
- DOB:16/01/2006
Timeline
Quality Analyst And Trainer
Marvelacts Private Limited
01.2026 - Current
Quality Control Analyst
TekEverika Global BPM Solution Pvt.Ltd
07.2025 - 12.2025
Inbound Telecaller
NSB BPO Solution Pvt.Ltd
04.2025 - 07.2025
Telecaller
Vibrant Infocom Private Limited
08.2024 - 01.2025
High School Diploma -
Kendur High School