Tracy Summey

• Assisted pharmacists in dispensing medications accurately and efficiently.
• Maintained inventory by restocking shelves and managing expiration dates.
• Processed prescription orders with pharmacy management software to ensure timely and accurate medication dispensing.
• Provided excellent customer service by addressing patient inquiries promptly.
• Prepared medication labels and ensured compliance with safety standards.
• Organized and maintained clean workspaces to support operational efficiency.
• Collaborated with team members to improve workflow and service delivery.
• Educated patients on proper medication usage and potential side effects to promote safe and informed medication adherence.
• Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
• Collaborated with peers and pharmacists to prioritize and complete prescription orders, enhancing workflow efficiency.
• Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
• Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.

Supervised daily operations to maintain efficient workflow and enhance team collaboration.

• Trained new employees on company policies and procedures effectively.
• Assisted customers with product selection and provided expert advice.
• Coordinated team schedules to optimize staffing during peak hours and meet customer demand.
• Monitored safety protocols to promote a safe working environment for staff.
• Make daily and weekly schedules.
• Completed weekly and quarterly paperwork for service desk operations and online pickup processes to ensure compliance and accuracy.

• Completed weekly and monthly paperwork for department operations.
• Managed employee attendance records to ensure compliance.
• Customer service for the department.
• Hold daily huddles with the employees.
• Oversaw operations of the online grocery department to ensure efficiency.
• Created daily and weekly schedules for department staff to optimize workflow.

• Assisted teachers in managing classroom dynamics and implementing instructional strategies.
• Assisted students with learning challenges and provided individualized support.
• Led small group activities to increase student engagement and boost participation.
• Coordinated with educators to develop and organize instructional materials and resources.