Trinadh Gottipati

Senior Application Developer at ServiceNow with 10 years of hands-on implementation experience. Result-oriented Technocrat, targeting lead assignments in ServiceNow Development that enable the use of technical as well as functional skills to positively contribute to the growth of the organization.

• Certified System Administrator in 2018
• Certified Implementation Specialist – ITSM in 2018
• Certified Application Developer in 2018
• Certified Implementation Specialist – Discovery in 2020
• Micro-Certification in CMDBHealth
• Micro-Certification in Configure the CMDB
• Micro-Certification in Agile Development 2.0
• Udemy - Project Management Professional (PMP)®

• Currently associated as Senior Application Developer with ServiceNow, Hyderabad, working on design, development & implementation of solutions through ServiceNow components.
• Developed Technical validations on Simulator Courses for various Product lines on NowLearning(Now ServiceNow University) that are consumed by 500K+ users worldwide.
• Have built validations on the following modules SNF (ServiceNow Fundamentals Simulator) ITSM, HR, FSM, CMDB, SAM, HAM, VA, and PPM.
• Expertise in JavaScript and Scripting in ServiceNow (Glide API’s, Scripted REST API’s, REST Messages, etc)
• Hands-on implementation of Discovery, and sound understanding of Service Mapping.
• Excellent knowledge of ServiceNow architecture.
• Extensive experience on all ServiceNow Scripting and Configuring components(Including but not limited to REST API, Business Rules, Client Scripts, ACLs, Script Includes, Scheduled Jobs, Flow Designer, email notifications, inbound actions, reports, Service Portal, Transform Maps, 3rd party Integrations, AD, SSO, LDAP, SCCM, Catalog Items, Record Producers, etc..)
• Excellent knowledge of ServiceNow resources, understanding of clone activities, patch/release upgrades
• Post roll-out production support; bug fixes and enhancement requests
• Mentored a team of 4 engineers from training – certification – implementing projects on ServiceNow.
• Track record of establishing relationships with key stakeholders across departments and bringing the right technical competency
• Complete understanding of SDLC right from requirement analysis, documentation (functional specifications, technical design), coding & testing(preparation of test cases along with implementation) to the maintenance of proposed applications
• Appreciated with multiple Kudos & recognitions from managers & peersthroughout the tenure at V-Soft Consulting, Deloitte and ServiceNow for values like “Wow our Customers” and “Win as a Team”.