

Results-driven Sales Operations & Coordination professional with over 7 years of experience in manufacturing-based B2B organizations, particularly in the solar module manufacturing sector. Strong expertise in order-to-cash operations, demand forecasting, MIS reporting, ERP/CRM administration, inventory planning, and cross-functional coordination. Proven ability to streamline processes, improve forecast accuracy, and ensure timely order fulfillment while supporting revenue growth.
Sales Operations & Sales Coordination
Order-to-Cash (O2C) Management
Demand Planning & Sales Forecasting
MIS Reporting & Sales Performance Analysis
ERP: Microsoft Dynamics 365
CRM Administration & Lead Tracking
Inventory, Dispatch & Logistics Coordination
Pricing, Credit Approval & Documentation Compliance
B2B Client & Channel Partner Management
Cross-functional Coordination (Sales, Production, Finance, Logistics)
1. Project Trainer – R Programming - Novel Institute of Vocational Training (NIVT), Kolkata
March 2018 – July 2018
2. Content Writer (Freelance) - Kolkata | 2016 – 2017
Photography
Learning