Triston Lee
Indianapolis
Summary
Results-oriented Program Manager enthusiastic about taking on new challenges. Successful at developing innovative strategies to capitalize on dynamic market conditions. Strategic planner and clear communicator with an adaptable approach.
Overview
21
21
years of professional experience
1
1
year of post-secondary education
Work History
Program Manager
Rose Foundation
Indianapolis
09.2024 - Current
- Led program development and execution for various initiatives across departments.
- Coordinated cross-functional teams to align project goals and resources effectively.
- Managed project timelines and deliverables to ensure alignment with strategic objectives.
- Community engagement
- Community give back
- Personal to talk to
Mechanic
FAMILEE TIES
Indianapolis
01.2005 - Current
- Diagnosed mechanical issues in various vehicles using advanced diagnostic tools.
- Performed routine maintenance tasks to ensure optimal vehicle performance.
- Repaired and replaced faulty parts to restore vehicle functionality.
- Maintained accurate records of repairs and services provided for customer reference.
- Assisted customers in understanding repair needs and recommended services.
Store Manager
AutoZone
Indianapolis
11.2023 - 07.2025
- Managed daily store operations and ensured compliance with company policies.
- Supervised team members to enhance customer service and team performance.
- Coordinated inventory management and maintained optimal stock levels on shelves.
- Implemented promotional displays to attract customers and increase sales engagement.
- Resolved customer complaints and provided solutions to enhance satisfaction levels.
- Conducted regular audits of merchandise for quality assurance and accuracy.
- Organized staff schedules to align with peak business hours and operational needs.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Education
Bachelor of Science -
Day Adult
Indpls, IN 09.2004 - 08.2005
Skills
- Program management
- Cross-functional coordination
- Community engagement
- Strategic planning
- Resource allocation
- Inventory management
- Team supervision
- Effective communication
- Problem solving
- Testing, repair, and troubleshooting
Timeline
Program Manager
Rose Foundation
09.2024 - Current
Store Manager
AutoZone
11.2023 - 07.2025
Mechanic
FAMILEE TIES
01.2005 - Current
Bachelor of Science -
Day Adult
09.2004 - 08.2005